Stock Assistant

TN United Kingdom; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking luxury brand as a Stock Assistant in Selfridges, London! This full-time role is pivotal in maintaining stock availability and ensuring exceptional customer service. You will manage stock deliveries, maintain inventory accuracy, and support a clean and organized stockroom. Ideal candidates will have a passion for luxury products, excellent attention to detail, and strong communication skills. Enjoy a rewarding commission structure, seasonal business wear allowance, and a supportive work environment that prioritizes well-being and family-friendly policies. Be part of a team that strives for excellence in retail!

Benefits

Seasonal business wear allowance

Rewarding commission structure

Employee Assistance Programme

Medical cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave

Qualifications

• Previous stockroom or stock handling experience is essential.
• Excellent attention to detail and communication skills are required.

Responsibilities

• Process stock deliveries and manage timely replenishment.
• Ensure stockroom standards and cleanliness are maintained.

Skills

Stockroom Management

Communication Skills

Attention to Detail

Customer Service

Organizational Skills

Job description

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With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our concession in Selfridges, London, as our Stock Assistant on a permanent, full-time basis. Stock availability is essential to delivering our customer promise, with a core service being fulfil from store which seamlessly enables our customers to access different options and sizes from any store location in the UK, and have it delivered directly to them within days. This role will lead our stock control, including the fulfil from store activities, ensuring that we meet our customers expectation on stock availability.

What you’ll be doing

• Processing stock deliveries, ensuring all items are pre-retailed to the highest standard
• Ensuring new lines and replenishment are placed on the shop floor as priority following delivery
• Managing timely replenishment of stock throughout the day, ensuring size availability is always maintained
• Processing stock recalls back to the warehouse in line with our stock returns standards and policy
• Processing Fulfil From Store picks and preparing them for collection, ensuring that our company find rate target of 90% is achieved
• Completing Inventory scans daily and maintaining stock file accuracy through regular adjustments
• Completing Collect In Store Parcel audits and supporting with Collect In Store parcel collections and returns
• Supporting faulty stock management and returns
• Ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage

What you’ll ideally bring to the role

• Previous stockroom or stock handling experience
• Good written and verbal communication skills
• Excellent attention to detail
• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player

What we’ll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service