Stock Administrator - Harrods

Cartier; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury watch and jewelry brand in London is seeking a detail-oriented individual to oversee daily transaction management, stock procedures, and e-commerce operations. The ideal candidate will have experience in inventory management and a strong focus on compliance. This role offers a chance to be part of a prestigious brand and contribute to boutique operations.

Qualifications

• Experience in inventory and stock management.
• Background in financial transactions or e-commerce is a plus.
• Ability to handle discrepancies and banking reconciliation.

Responsibilities

• Manage daily transaction processes and banking.
• Oversee daily stock management and quality control.
• Handle e-commerce operations and client interactions.

Skills

Attention to detail

Problem-solving

Organizational skills

Communication skills

Job description

Social network you want to login/join with:

How will you make an impact?

You will be responsible for the application of all transactions and stock procedures, ensuring the daily management of the boutique stock, operations, compliance, and e-commerce orders.

What will be your mission?

Daily Transaction Management & Banking:

• Check the validity and details of all invoices
• Follow up on deposits, charges, and refunds
• Exchange information with the financial back office
• Solve all payment problems
• Prepare and execute daily banking reconciliation
• Investigate and resolve discrepancies

Daily Stock Management:

• Manage all stock transfers (reception, departure, BTQ-BTQ)
• Control the quality of all stock transfers (reception and departure)
• Manage client reservations
• Manage consignments (daily, event, press, etc.)
• Prepare pieces for display
• Price labelling
• Implement price changes
• Manage all omni-channel orders from a stock management perspective
• Organize safe and understock areas

E-Commerce:

• Handle preparations for e-commerce sales daily
• Manage returns and refunds from e-commerce
• Maintain e-commerce products & clients database
• Coordinate with the online team at head office (price changes, product assortment, product selection, information updates)
• Contact clients for specific requests

Inventories & Compliance:

• Manage annual counts, cycle counts, and spot checks
• Handle additional inventories as requested (certificates, stones, etc.)
• Ensure strict stock handling in line with Group and Maison policies & procedures

Boutique Organization:

• Manage current and pending orders of valuables and non-valuables
• Contribute to a positive and productive boutique environment
• Participate in daily operations, opening, and closing of the boutique
• Support special projects (transformations and pop-ups)
• Develop a deep understanding of Maison products, heritage, and values

What do we offer?

At Cartier, we pride ourselves on employing talents from diverse backgrounds, experiences, and identities. We believe that embracing diversity and inclusion fosters creativity and excellence. We strive to create a workforce that reflects our clients and communities.

Who are we?

We value the uniqueness of our people and recognize the richness that diversity brings. Our supportive environment inspires Cartier creations that have become icons in the luxury world. We celebrate diversity and provide equal opportunities for all, believing that inclusion drives innovation and success.

Cartier is a place like no other. Welcome to our Maison!

Your journey with us:

Our recruitment process is designed to give you exposure to key decision-makers and influential individuals:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager
• Interview with the HR Manager