Stewardship Manager

Natural History Museum; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Join a world-renowned institution as part of the Development team at the Natural History Museum, where you'll oversee the engagement and stewardship of donors to support key initiatives including the NHM150 fundraising campaign. This role offers a unique opportunity to innovate and collaborate across teams while fostering strong relationships with supporters dedicated to the museum's mission.

Benefits

Season ticket, bicycle and rental loan

Life insurance

Free admission to our exhibitions

Staff discount at our shops and cafes

Wide variety of training initiatives

Affordable membership to the Civil Service Sports Council

Access to the in-house gym and social clubs

Qualifications

• Experience in fundraising and donor stewardship is essential.
• Strong interpersonal and communication skills.
• Ability to collaborate with various teams within the organization.

Responsibilities

• Oversee donor recognition and stewardship.
• Develop and deliver annual communications for donors and partners.
• Ensure a best-in-sector experience for supporters.

Skills

Project Management

Communication

Relationship Building

Job description

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We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

Generating philanthropic and sponsorship income, Development helps us create a Natural History Museum for the future - investing in capital development, attainting vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all. This is an exciting time to join the NHM’s Development team as we launched our NHM150 fundraising campaign set to raise £150m by 2031/32 which will rejuvenate the Museum spaces and transform access to our collections.

Reporting into the Head of Resources and Planning in the Development operations team, this role is responsible for overseeing funder recognition, stewardship and supporter journey engagement, reporting, and developing and delivering key annual communications, all to ensure we are providing a consistent and best in sector experience for our donors and partners.

About you

This role provides the opportunity to be innovative and proactive, using your creativity, project management and communication skills to oversee donor recognition and stewardship. You'll bring your experience in fundraising and stewardship to help us continue to build our relationships with donors and partners. A team player, you will use your strong interpersonal and communication skills to collect information and write reports and build strong working relationships with colleagues across the organisation to ensure that donors are recognised across a wide range of Museum activities.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 6th July 2025

Interviews expected: w/c 21st July 2025

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.