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Join Tottenham Hotspur Football Club as a Steward Manager, responsible for overseeing stewarding operations during events at the iconic stadium. This key role involves communication, administration, and collaboration with partner agencies to ensure a safe and memorable experience for all attendees. You will play a pivotal part in staffing and managing steward operations for high-profile events including football matches and concerts.
Join to apply for the Steward Manager role at Tottenham Hotspur Football Club
Join to apply for the Steward Manager role at Tottenham Hotspur Football Club
Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.
We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.
We’re at our brightest when we’re all together. Our Club, our teams, our community.
There is only one Hotspur. Tottenham Hotspur.
The Role
The Club is seeking to appoint a Steward Manager to work within the Stadium Operations Team. The position will work as part of the existing stewarding operations team, providing support to the event day Safety Team whenever necessary as well as preparing resources for other regular events. The steward coordinator will contribute to the monthly audits of procedures and practices to support our desire to provide nothing less than a world class customer experience within a safe, structured, auditable environment.
The role demands excellent communication skills and an absolute commitment to offer the very best in-service standards and operational presentation.
The Club is searching for a role model who will lead by example and demonstrate personal qualities that will increase levels of service across all levels of our developing front of house operation.
Job Purpose
This is a key role within our safety management team working alongside the Senior Event Safety Manager and directly reporting to the Safety Officer team, you will be part of the team responsible for the planning, preparation and delivery of the stewarding operation in advance of all events held at the stadium.
In addition, you will be required to contribute to the delivery of stewarding operations across a variety of major events held at the Tottenham Stadium and wider campus to include but not limited to football matches, NFL, rugby and concerts etc.
Non-Event Day
Event Day
Additional
Personal Attributes
Skills and experience
The Tottenham Hotspur Way
Is to push harder, rise higher and forge greater. We involve, inspire and elevate one another to be our best selves, to produce exceptional on and off the pitch. Every day brings us opportunities to improve and make the impossible, possible.
Our values that bind us
DREAM THE IMPOSSIBLE – Impossible made possible when we think outside the box
DARE TO CHANGE THE GAME – Relentlessly strive for glory and leave our mark on the world
DO IT OUR WAY – Win the right way, never at all costs.
Our Responsibility to you
Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.
We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
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