Statutory Sales Assistant

Home Group; London; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A leading company in property sales is in search of a Statutory Sales Assistant based in London. This hybrid role combines administrative support with customer interaction, contributing to their mission of helping clients achieve home ownership. Join a supportive team that values diversity and personal growth in a fantastic working environment.

Benefits

34 days leave increasing to 39

Health cash plan covering dental and optical costs

Over 800 high street discounts

Opportunities for career growth

Support for colleague wellbeing

Qualifications

• Experience in a customer-centric and property sales environment.
• Excellent communication and support skills.
• Logical and detail-oriented with a methodical approach.

Responsibilities

• Provide administrative support and act as the first point of contact.
• Build and maintain relationships with colleagues and customers.
• Ensure timely and high-quality service while following procedures.

Skills

Customer service

Interpersonal skills

Attention to detail

Digital marketing media

IT skills

Job description

Job Description - Statutory Sales Assistant (25950)

Job Description

Statutory Sales Assistant - ( 25950 )

Description

Property Sales Assistant

London - Hybrid role from our office at Liverpool Street, London and from home

Fixed Term Contract (until March 2026), full time (37.5 hpw)

Salary £27,082 to £28,675 per annum

Home a place where you belong

We have fabulous opportunity for you to join our awesome (and growing) team. The Statutory Sales and Resales team help our customers achieve their home ownership goals. We’re based at our Head Office in Newcastle upon Tyne and our London office, but we look after all customers across the country!

Typical day as a Statutory Sales Assistant

• You’ll help the team with your admin support, as well as being the team’s first point of contact
• You’ll build and maintain strong relationships with our colleagues (internal and external) as well as with our customers.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !

You bring

• You’re a real people person with superb customer service and interpersonal skills
• You love supporting people (colleagues or customers) with your high standards, and you do so in a timely and methodical manner!
• You’re logical and have great attention to detail (but don’t get lost in this!). You get why it’s critical to work to and follow set procedures accurately!
• You’re comfortable working with digital marketing media and love to use your excellent IT skills to benefit the team. What you don’t know now, you soon pick up with your great ability to learn!
• To make sure our customers are well supported, it’s important that you have worked in a customer centric and or property sales and marketing environment before.

Our team

Our manager, Susanna has worked for Home Group for over 7 years now and brings 25 years of experience in sales and marketing. When she’s not at work, she enjoys spending time with her (small but perfectly formed) family.

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the10 th Best place in the UK for Wellbeing. Ourtools and support help you when you need them.

Finally, do let us know if there’s anything we can do, to help you shine in our process at [e-mail]

Work Locations

Work Locations

: London (Liverpool Street) Uncommon Liverpool Street 34-37 Liverpool Street London EC2M 7PP