Station Resources Planner - 12 month Maternity CoverNew

West Coast Partnership Development; Preston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in rail transportation is seeking a Station Resources Planner for a 12-month maternity cover based in Preston. This entry-level role is essential for coordinating station staff and ensuring trains run smoothly. The successful candidate will work with various teams, enhancing customer experience and operational efficiency while gaining valuable experience in the rail industry.

Benefits

Final salary pension

Free travel on Avanti West Coast for you and dependents

Privilege Travel card (75% off other train operators)

30 days holiday rising by 1 for every completed year of service

10 free journeys on other First Group Train Operators

Qualifications

• Enthusiastic individual committed to keeping trains moving.
• Entry level position within the Resources team.

Responsibilities

• Ensure smooth operation of West Coast train services.
• Produce weekly rosters and manage station staff resources.
• Collaborate with frontline teams to improve customer experience.

Skills

Communication

Teamwork

Continuous Improvement

Job description

Station Resources Planner - 12 month Maternity Cover

Join to apply for the Station Resources Planner - 12 month Maternity Cover role at West Coast Partnership Development

Station Resources Planner - 12 month Maternity Cover

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Join to apply for the Station Resources Planner - 12 month Maternity Cover role at West Coast Partnership Development

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**This role is only open to candidates who are current Avanti West Coast Employees. Any applications made by external candidates for internal only roles will not be considered and will be withdrawn from the process.**

We have a great opportunity to join our Resources team based in Preston as a Station Resource Planner for 12 months.

At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the West Coast.

We are looking for an enthusiastic individual who is committed to keeping our trains moving

The Resources team are an integral part of our success playing a key role in the safe and efficient operation of our services.

As a crucial member of our resources team, you will ensure our trains run smoothly and on time. This role is responsible for efficiently resourcing station staff, producing base and weekly rosters in line with company standards, and ensuring the smooth operation of West Coast train services through effective crewing and clear communication with frontline teams and leadership.

As a Roster Resource Planner, You Will

• Communicate clearly, professionally, and respectfully with frontline staff and depot teams.
• Build strong working relationships with Customer Service, Planning, and Resource Operations teams.
• Drive continuous improvement in customer experience, performance, and cost efficiency across the business.
• Accurately log all West Coast service resourcing details in line with company policy.
• Collaborate effectively with managers, the diagramming team, and Crewe Training Centre staff.
• Advise on rostering best practices, manage base roster input, and ensure compliance with Terms and Conditions.
• Support the Resources team in strengthening regional relationships and enhancing the customer journey.
  
  

If there's nothing you like better than learning new things in a dynamic and fast paced environment, then you could be just who we're looking for.

Take a look at the role profile here.

As well as working with a fantastic team you will also receive: -

• Final salary pension
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operators
  
  

If this opportunity excites you then we want to hear from you!

We reserve the right to withdraw this advert at any time due to high volumes of applications.

At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability, and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use.

Our Avanti West Coast Values

Passionate- We foster a culture where everyone is driven by our mission and are dedicated to achieving it together.

Committed- We are committed to safety, reliability and delivering the very best for our customers, our colleagues, stakeholders and the industry.

Integrity- We believe in taking responsibility for our reactions and decisions to ensure we do the right thing even when it is difficult to do and hold others accountable for doing the same.

Ambitious- We strive to be the best and are curious to new ways of working within our business and the wider industry.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Rail Transportation

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