Station Operations Assistants

TN United Kingdom; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Station Operations Assistants in Edinburgh. This role offers a dynamic environment with full training provided, focusing on customer service and operational efficiency at the bus station. You will manage live traffic, assist users, and ensure safety standards are upheld. Flexibility is key, with various shifts available. Enjoy up to 33 days of holiday per year and the opportunity to develop your skills in a supportive team. If you're enthusiastic and motivated, this could be the perfect role for you!

Benefits

Up to 33 days holiday per year

Full training provided

Opportunities for First Aid training

Overtime available

Qualifications

• Strong customer service skills and ability to interact with users.
• High level of problem-solving skills and communication abilities.

Responsibilities

• Manage live traffic movements and service provision at the bus station.
• Ensure safety and cleanliness of all facilities and areas.

Skills

Customer Service

Problem Solving

Communication Skills

IT Knowledge

Health and Safety Awareness

Job description

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Station Operations Assistants, Edinburgh

Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

99cde586879f

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Pertemps are currently working alongside one of Edinburgh's largest employers to recruit for Station Operations Assistants to work within Edinburgh Bus Station in the City Centre.

If you have strong customer service skills and are looking for a new challenge, this could be the role for you!

Full training will be provided. Opportunities for First Aid training, overtime available.

Shift Pattern: 7 days on, 3 off. Then 7 days on, 4 off. Working on rotation between 06.15-14.45 or 14.15-22.40.

Rate of pay:

• Weekday Standard: £13.48
• Weekday unsociable (Monday - Friday 6am-7am, 9pm - 12am): £17.24
• Weekend standard (Sat & Sun, 7am-9pm): £16.38
• Weekend unsociable (Sat & Sun 6am-7am, 9pm-12am): £20.14

You must be fully flexible to work Monday to Sunday.

Duration: Ongoing temporary assignment.

Up to 33 days holiday per year.

The successful candidate will carry out the following duties:

• Managing live traffic movements
• Service provision to users of the bus station
• Ensuring that all facilities and areas of the bus station are in a safe and clean condition
• Assist in managing, developing, and improving services and facilities at the bus station
• Ensuring that agreed levels of service are maintained
• Full training will be provided

What we are looking for:

• Ability to work within a team environment, with both internal and external partners
• Ability to interact with users of the bus station and provide clear and accurate information on services
• High level of customer service
• Strong problem solving skills
• A degree of tact, diplomacy, and sensitivity, both personal and political
• A can-do attitude
• Literacy and strong IT knowledge
• Strong communication skills
• Excellent awareness of Health and Safety requirements
• Preferably experience of working within a live traffic environment

Personal attributes:

• Well presented
• Enthusiastic
• Resilient
• Motivated and eager to work to high standards during all shifts
• Good listening skills
• Work using your own initiative or as part of a team
• Highly reliable
• Excellent observation skills due to the high level of health and safety requirements

If you are interested in the role and have the relevant skills and are flexible with shifts, please apply via this advert.