Static Guard

Manchester Arndale; Belfast City District; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Retail discounts

Gym membership

Cycle to Work

Mental Health First Aiders

Learning & Development access

Job summary

OCS UK & Ireland is seeking a Security Officer to maintain a safe customer-focused environment at a client site on a 4 on 4 off rolling roster. You will perform patrols, monitor CCTV, complete reports, and ensure compliance with health and safety policies.

The ideal candidate holds a valid SIA Door Supervisor licence, excellent English communication, and a proactive approach. This full-time role offers opportunities for development and a supportive team.

Qualifications

• SIA Licence (Door Guard) is essential.
• Excellent customer service and interpersonal skills.
• Fluent in English, written and spoken.
• Excellent attention to detail.
• Experience with CCTV systems preferred.
• Ability to produce clear, complete work history with references.
• Strong report-writing and communication abilities.
• Flexible hours as required by the company.
• Good team player with initiative.

Responsibilities

• Maintain a security presence at the client site for a safe, welcoming environment.
• Follow company policies and site instructions with diligence.
• Complete reports and documents accurately and timely.
• Carry out regular patrols to protect buildings and property.
• Adhere to health and safety policies and site risk assessments.
• Call emergency services as required and assist authorities.
• Monitor CCTV/Lectern where applicable.
• Represent the company professionally and uphold ASCONE principles.
• Provide guidance to colleagues, customers and contractors.

Skills

SIA Licence (Door Guard)

Customer service

Communication skills

Attention to detail

CCTV operation

Report writing

Team player

Tools

CCTV systems

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Pattern: 4 on 4 off rolling roster

Key Responsibilities:

• Maintain a security presence at our client site, ensuring a safe and enjoyable experience for customers and members of the public.
• Adhere to the Company’s policies and procedures, and site Assignment Instructions, when approved and placed on site.
• Ensure the proper and accurate completion of all reports, records and required documentation
• Carry out regular patrols to ensure the protection of buildings and property from burglary or damage by fire, water, or the effects of bad weather.
• Adhere to Company and customer health and safety policies and procedures, particularly in accordance with site risk assessments.
• To call emergency services as required by Assignment Instructions, and give assistance to the Police where necessary
• Monitor CCTV/Lectern where applicable
• Carry out Arrests as per principals of ASCONE
• Represent the company in a professional manner and maintain SIA standards in relation to code of conduct.
• Assist and advise Management of any matters affecting security within the location
• Understand and carry out conflict resolution as specified by the company
• Provide support, guidance and information to all colleagues, customers, and contractors.
• Any ad hoc duties as may be required by the company

About You:

• Applicants must have the right to work in the UK & ROI
• SIA Licence (Door Guard) is ESSENTIAL
• Excellent customer service and interpersonal skills
• Good communication skills – Fluent in English both written and oral
• Excellent attention to detail
• Ability to work with CCTV systems
• Must be able to provide clear and a complete work history including references
• Excellent communication and report-writing skills.
• Ability to work flexible hours as required by the company
• Good team player, self‑motivated and able to work on own initiative.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Ability to follow policy and procedures.

Benefits

• Wide range of retail discounts
• Discounted gym membership
• Join our Cycle to Work scheme
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Access to internal Mental Health First Aiders
• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Win monthly Superstar Awards

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.