STARS Front of House, Brand Ambassador, London. Job in London Education & Training Jobs

Securitas; London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading security company offers an exciting opportunity for a Front of House Brand Ambassador in London, focusing on delivering exceptional customer service in a high-profile environment. The role involves managing visitor relations, ensuring the workplace is of high standard and embodying the company's values of integrity and vigilance. Modest experience and exceptional communication skills are essential for this front-facing role.

Benefits

Company pension and advice and planning

Life assurance scheme

Discounted gym memberships

Wellness advice and support

Dental and Physical Health Plans

Qualifications

• 5 year checkable history required.
• Experience in a customer-facing role ideally within a corporate environment.
• Evidence of exceptional levels of communication and personal presentation.

Responsibilities

• Meet and greet all staff, visitors, and contractors professionally.
• Ensure high standard of workplace appearance.
• Assist in emergency situations and provide timely information.

Skills

Exceptional Customer service skills

Outstanding written verbal and oral communication skills

Flexible and professional

Customer oriented with a passion for high-level service

Polite and proactive

Tools

MS Office

GSuite

Job description

We have a fantastic and exciting opportunity for an experiencedFront of House Brand Ambassadorto join our STARS team. Working for one of our highprofile clients in LondonEC1M 3HE.

STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• 45Hours per week
• Monday Friday days only
• 17.25ph

• Responsibilities:
• Meet and greet all staff visitors and contractors in a professional and personable manner
• Deliver a consistently highend customer focused experience
• Embody a highperformance approach and encourage colleagues to do the same
• Ensure the workplace (reception lobby office etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
• Represent Securitas and the client organisation in a manner that is inkeeping with the values brand identity and culture of both

Qualifications :

Essential criteria:

• 5 year checkable history
• Exceptional Customer service skills
• Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

Essential Skills

• Highest quality personal appearance
• Flexible professional and adept at working under pressure
• Outstanding written verbal and oral communication skills
• Customer oriented with a passion for highlevel service
• Working knowledge of administrative computer packages such as MS Office GSuite etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on

Additional Information :

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support including financial emotional and physical
• Dental and Physical Health Plans

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISAs
• Eligibility for Costco Membership

Learning & Development

• Support with further education
• 100s of eLearning courses
• Accredited courses by C&G ILM IOSH and SIA
• Leadership Development programs both local and global

Its great to see youre considering a career with us here at Securitas UK! Youre one step away from joining our global team of over 375000 professionals.

Ready to take the next step Click Im Interested to submit your CV. Questions Reach out anytime at

Why Choose Securitas UK

At Securitas UK we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industryleading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an allinclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect transparency and collaboration.
• Fair Pay & Benefits: Competitive equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
• Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2Disability Confident Employer Certification We commit to guaranteeingan interview to anyone who discloses a disability at screening providing they live within the location requirements.
• Health & Wellbeing Programs Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.

We celebrate diversity yearround with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing
Experience: years
Vacancy: 1