Starbucks Store Supervisor - Didsbury

Venza Group; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Starbucks Store Supervisor to lead a dynamic team in providing legendary customer service. This role focuses on maintaining high operational standards while fostering a positive store environment. You will be responsible for directing staff, ensuring cleanliness, and anticipating customer needs. Enjoy unique perks like complimentary cinema visits and a range of employee benefits, including a contributory pension scheme and cash back healthcare plan. If you thrive in a fast-paced setting and embody integrity and teamwork, this opportunity is perfect for you.

Benefits

Cineworld Premiere Pass

28 days holiday per year

Contributory pension scheme

Cash back healthcare plan

Eye care scheme

Retail incentives

In-house competitions with prizes

Qualifications

• Experience in customer service and team supervision is essential.
• Ability to maintain calm during high-volume periods.

Responsibilities

• Direct partners to ensure smooth operation and speed of service.
• Communicate customer needs to the manager for effective responses.
• Contribute to profitability and sales building in the store.

Skills

Customer Service

Team Leadership

Integrity

Communication

Education

High School Diploma

Job description

Cineworld Didsbury is looking to recruit a Starbucks Store Supervisor. Applicants will need to be available Friday, Saturday, and Sunday as a minimum. Shifts start from 07:30 am and finish around 10:00 pm with occasional later openings.

The role of the Starbucks Store Supervisor is to contribute to Starbucks’ success by providing legendary customer service to all customers by ensuring prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The Supervisor is responsible for acting in accordance with, and as an ambassador for Starbucks guiding principles, culture, and values; embracing the coffee culture and keeping it at the heart of everything we do.

Responsibilities include, but are not limited to:

• Takes responsibility for the shift by directing partners to ensure smooth operation, speed of service, cleanliness standards, and operational needs are met.
• Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks. Maintains a calm exterior presence during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues. Communicates information to the manager so that the team can respond as necessary to create the “third place” environment during each shift.
• Through all actions and decisions contributes to profitability and the building of sales in the store.

Not only may you be able to see films before they’re open to the public, but you will also be eligible for the Cineworld Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink, so you can enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year. You may also want to join our contributory pension scheme, cash back healthcare plan, and eye care scheme.

In addition to this, we also offer retail incentives and in-house competitions where you can win amazing prizes!

If you act with integrity, honesty, and have a calm exterior presence during busy periods in a high-volume business, we would love to hear from you.