Starbucks Manager

Euro Garages; Towcester; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Starbucks discount

Assistance program

Quarterly bonus

Compassionate leave

Free beverage on shift

Learning Hub access

Life assurance

Recognition rewards

Job summary

EG Group in Towcester is seeking a Starbucks Store Manager to lead a busy store, drive sales, and deliver exceptional customer experiences. You will oversee daily operations, manage stock, and ensure compliance with health and safety standards.

You will recruit and train colleagues, schedule shifts, handle cash and budgets, and motivate the team to provide outstanding service. DBS checks will be funded by EG Group, and flexibility for weekends and holidays is important.

Qualifications

• Previous management experience in retail or hospitality.
• Strong customer service and welcoming atmosphere.
• Willingness to work varied shifts including weekends and holidays.

Responsibilities

• Ensure compliance with Starbucks operating procedures and health, food safety, and hygiene standards.
• Manage inventory, stock control, and merchandising, including weekly stock takes and temperature records.
• Drive down waste and costs by reviewing processes and implementing action plans to hit targets.
• Handle cash management, variances, banking summaries, and expenditure.
• Coach, mentor, and develop team members, providing training and support.
• Recruit and schedule colleagues, promote offers, and maintain team morale and relationships.

Skills

Store management

Leadership

Customer service

Communication

Job description

Select how often (in days) to receive an alert:

Salary:Up to£32,000 (Depending on experience)

Bonus Scheme:Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Join Us as a Passionate Starbucks Store Manager!

Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed—whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers, we can’t wait to meet you!

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discounton food, drinks, and merchandise!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leavefor times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewardsto celebrate your achievements!
• Learning & Development.
• Work Anniversary Awardsto mark your milestones.
• Access to the Learning Hub,featuring the world's largest online course library!

A typical day as a store manager-

• Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
• Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
• Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
• Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
• Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
• Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
• Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.

Got what it takes?

• Previous management experience in a retail or hospitality environment.
• A passion for providing exceptional customer service and creating a welcoming atmosphere.
• Flexibility to work various shifts, including weekends and holidays, as needed.
• Ability to communicate effectively with team members, customers, and upper management.

Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.