Starbucks Manager

Village Hotels; St Davids; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Gym membership

Hotel stays discount

Staff meals discount

Starbucks discount

Mental health support

Career development

Job summary

Village Hotels is seeking a Store Manager for a Starbucks partnership to own the business within a busy hotel setting. You will be the key decision-maker, balancing profitability with guest care while hands-on leading shifts.

You will forecast labour, analyze data, and hand-pick a team, including early starts and weekend coverage, to uphold exceptional service and standards across the operation.

Qualifications

• The Entrepreneurial Mind: identify market opportunities and drive revenue without compromising guest experience.
• The Talent Champion: recruit and develop a high-performing team with clear goals.
• Operational Excellence: implement initiatives, ensure food safety, security and cash handling.
• Unflappable Leadership: stay calm and drive shifts with confidence.

Responsibilities

• Own the store’s performance and profitability through data-driven decisions.
• Lead on-floor operations, recruiting, and training of the team.
• Collaborate with hotel departments to ensure seamless guest experience.
• Model Village and Starbucks culture with energetic leadership.

Skills

Entrepreneurial Mind

Talent Champion

Operational Excellence

Unflappable Leadership

Job description

Starbucks Store Manager: Own the Business

Let's cut right to the chase. Being the driving force of a high-volume Starbucks within a bustling hotel takes serious commercial sharpness and relentless energy. If your grand plan is to delegate from a cosy office while the queue snakes out the door, look away now. We need an entrepreneurial leader who treats the store as their own business and leads from the absolute front.

At Village, we partner with Starbucks to create high-energy, brilliant spaces. As the Store Manager, you are at the helm. We need someone who can blend that iconic Starbucks culture with our signature Village warmth, driving serious profitability while looking after the people who make it happen.

The Reality of the Role

This is where ultimate accountability meets hands-on leadership. You are the key decision‑maker. You will be analysing the data, forecasting labour, and understanding the local market to push your business forward. But you will also be right there on the floor, setting the standard, and ensuring every shift is covered flawlessly by a team you have hand‑picked and trained. Hospitality is a lifestyle, so you will need to be flexible with early starts, evenings, and weekends to truly know your business.

What We Need From You

• The Entrepreneurial Mind: You know your market inside out. You read the competition, spot opportunities to drive revenue, and manage budgets without ever compromising the guest experience.

• The Talent Champion: You recruit world‑class talent and develop your management team. You set challenging, realistic goals and build an environment where everyone feels they belong.

• Operational Excellence: You cascade new initiatives seamlessly. You ensure food safety, security, and cash handling are absolutely water‑tight across your entire operation.

• Unflappable Leadership: You set the example. When things get hectic, you are the calmest person in the room, driving the shift with zero drama.

How Village Thrives

• We Can & We Do: We show up to get results. You will champion operational excellence and drive the business forward with genuine passion.

• We Will: You will work seamlessly with the wider hotel departments. No silos, just brilliant collaboration across the building.

• We Care: We prioritise the mental wellbeing and career progression of your entire team.

The Perks

You run the show, and we will make sure you are rewarded properly.

• Pay & Flexibility: [Insert Salary]. Flexible hours and your birthday guaranteed off.

• Gym: Complimentary health membership for you and a friend or family member (worth around £1,500).

• Stays: Rooms from £35 (with breakfast) and friends/family rates from £49 across our 34 hotels.

• Food & Drink: 50% off at Village Pub & Grill, 30% off Starbucks.

• Support: 24/7 Mental Health support, 2 mental health days annually, and Wagestream.

• Development: Rising Stars and Talent Academy programmes to push your career even further.