Starbucks Manager

EG Group; Lancaster; On-site; GBP 32,000; Full time

Job summary

EG Group is looking for a passionate Starbucks Store Manager in Lancaster. The role involves leading a team to deliver exceptional customer service, managing inventory, and ensuring compliance with health standards. A range of benefits is offered, including bonuses and staff discounts. This position requires a flexible attitude and a proven background in management.

Benefits

30% EG Starbucks Discount

15% Asda Discount Card

Quarterly Bonus Incentive

Free Beverage on Shift

Employee Assistance Program

Life Assurance

Learning & Development

Recognition Rewards

Work Anniversary Awards

Access to the Learning Hub

Qualifications

• Previous management experience in a retail or hospitality environment.
• Passion for providing exceptional customer service.
• Ability to communicate effectively with team members and customers.

Responsibilities

• Manage daily operations and oversee waste control.
• Ensure compliance with health and safety standards.
• Coach, mentor, and support team members.

Skills

Customer Service

Team Management

Communication

Flexibility

Job description

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Salary: Up to£32,000 (Depending on experience)

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Join Us as a Passionate Starbucks Store Manager!

Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed—whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers—we can’t wait to meet you!

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 15% Asda Discount Card for extra savings!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a store manager-

• Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
• Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
• Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
• Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
• Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
• Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
• Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.

Got what it takes?

• Previous management experience in a retail or hospitality environment.
• A passion for providing exceptional customer service and creating a welcoming atmosphere.
• Flexibility to work various shifts, including weekends and holidays, as needed.
• Ability to communicate effectively with team members, customers, and upper management.

Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to with the reference ‘Starbucks Store Manager - Lancaster Asda - 113609’

Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.