Starbucks Barista - Birmingham Broad Street

Cineworld Cinemas Ltd; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team as a Barista and play a vital role in delivering exceptional customer service at a renowned coffee brand. This position is all about embracing the coffee culture and ensuring that every customer enjoys a legendary experience. You'll be the face of the brand, engaging with customers, responding to their needs, and maintaining a welcoming store environment. If you thrive in fast-paced settings and are passionate about coffee and customer satisfaction, this is the perfect opportunity for you to shine and make a difference in a vibrant atmosphere.

Qualifications

• Integrity and honesty in customer interactions.
• Ability to maintain composure in busy environments.

Responsibilities

• Acting as an ambassador for Starbucks' guiding principles.
• Responding to customer needs and providing product demonstrations.
• Following operational policies for safety and security.

Skills

Customer Service

Cash Handling

Health and Safety Compliance

Job description

The Role of the Starbucks Barista is to contribute to Starbucks’ success by providing legendary customer service to all customers by providing them with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The Barista is responsible for acting in accordance with, and as an ambassador for Starbucks guiding principles, culture and values; embracing the coffee culture and keeping it at the heart of everything we do.

Responsibilities include, but are not limited to:

1. Acting in accordance with, and as an ambassador for Starbucks guiding principles, culture and values.
2. Embracing the coffee culture and keeping it at the heart of everything we do.
3. Discovering and responding to customers’ needs, providing product sampling and demonstrations to deliver the Starbucks Experience to customers.
4. Following Starbucks operational policies and procedures, including those for cash handling, security and health and safety to ensure the safety of self, customers and partners at all times.

If you act with integrity, honesty and have a calm exterior presence during busy periods in a high volume business we would love to hear from you.