Starbucks Assistant Manager

EG Group; Newmarket; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

EG Cares Platform

Starbucks 30% discount

Quarterly bonus

Job summary

Starbucks Newmarket is seeking an Assistant Manager to lead a high-performing team, ensure exceptional customer experiences, and run daily store operations in the Store Manager’s absence. You will directly influence service quality, staff morale, and operational consistency in a fast-paced retail environment.

You will coach and develop colleagues, manage rota planning, uphold food safety and store standards, and help drive sales while maintaining a welcoming environment for customers.

Qualifications

• Previous management experience is preferred, but not essential.
• Experience leading or supervising a team within hospitality, retail, or a customer-focused environment.
• A confident and approachable leader who can motivate, coach, and bring out the best in others.
• Strong communication and organisational skills with the ability to manage competing priorities.
• A proactive mindset and confidence to make decisions in a fast-paced environment.
• Someone who is ready to take the next step, lead with impact, and build a successful career with Starbucks.

Responsibilities

• Lead and support the team by acting as second-in-command, delegating tasks, creating a positive working environment, and helping colleagues feel welcomed, supported, and set up for success.
• Coach, develop, and inspire team members through regular guidance, feedback, and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets while encouraging the team to maximise promotions and enhance the customer experience.
• Recognise and celebrate success by creating an engaging environment where individual and team achievements are acknowledged and rewarded.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance and maintaining Starbucks standards across all areas of the business.
• Deliver commercial results by managing stock, overseeing inventory control and reporting, and identifying opportunities to improve efficiency and minimise waste.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety requirements are consistently achieved.
• Champion safety and compliance by ensuring Health & Safety, Food Safety, hygiene, and cash handling procedures are followed to the highest standards.

Skills

Management experience

Team leadership

Customer service

Communication

Organisational skills

Proactive mindset

Job description

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Location: Newmarket, CB8 0XJ

Hourly Rate: £14.20

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Ready to Take the Next Step in Your Leadership Career? Become an Assistant Manager at Starbucks!

Join Starbucks as an Assistant Manager and play a key role in creating exceptional customer experiences while leading a high-performing team. In this fast-paced and rewarding role, you’ll support the day-to-day running of the store and confidently lead operations in the Store Manager’s absence, ensuring everything runs smoothly and targets are achieved.

You’ll lead from the front supporting customers, preparing beverages, maintaining excellent store standards, and creating a welcoming environment that customers love returning to.

Beyond operations, you’ll have the opportunity to develop, coach, and inspire your team, helping colleagues build confidence, grow their skills, and achieve success.

If you’re energised by leading people, enjoy working in a fast-moving environment, and are ready to make an impact while progressing your career, this could be the perfect opportunity for you.

Why Join Us?

You’ll enjoy:

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

A Typical Day as an Assistant Manager:

• Lead and support the team by acting as second-in-command, delegating tasks, creating a positive working environment, and helping colleagues feel welcomed, supported, and set up for success.
• Coach, develop, and inspire team members through regular guidance, feedback, and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets while encouraging the team to maximise promotions and enhance the customer experience.
• Recognise and celebrate success by creating an engaging environment where individual and team achievements are acknowledged and rewarded.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance and maintaining Starbucks standards across all areas of the business.
• Deliver commercial results by managing stock, overseeing inventory control and reporting, and identifying opportunities to improve efficiency and minimise waste.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety requirements are consistently achieved.
• Champion safety and compliance by ensuring Health & Safety, Food Safety, hygiene, and cash handling procedures are followed to the highest standards.

What We’re Looking For:

• Previous management experience is preferred, but not essential.
• Experience leading or supervising a team within hospitality, retail, or a customer-focused environment.
• A confident and approachable leader who can motivate, coach, and bring out the best in others.
• Strong communication and organisational skills with the ability to manage competing priorities.
• A proactive mindset and confidence to make decisions in a fast-paced environment.
• Someone who is ready to take the next step, lead with impact, and build a successful career with Starbucks.