Stakeholder Engagement Lead

National Energy System Operator Limited; Warwick; Hybrid; GBP 52,000 - 55,000; Full time

Benefits offered by this job

Bonus

Annual leave 26 days

Pension scheme 12% max

NESO Savings Plan 50% match

Flexible benefits

Private Medical Insurance

Job summary

National Energy System Operator Limited seeks a Stakeholder Engagement Lead to coordinate engagement across complex programmes, supporting the CSNP and strategic planning objectives. You will develop engagement plans, build stakeholder relationships, and communicate insights to enable informed decision-making.

The role requires ability to work across teams, handle multiple priorities, and adapt approaches to changing needs while ensuring high-quality, insight-led engagement.

Qualifications

• Experience in infrastructure, energy, utilities, planning or regulated sectors.
• Experience supporting large-scale programmes or projects.
• Experience facilitating workshops, forums or engagement events.

Responsibilities

• Lead planning, coordination and delivery of stakeholder engagement activities.
• Build relationships with diverse internal and external stakeholders.
• Analyse stakeholder feedback to identify themes and risks.

Skills

Stakeholder engagement

Cross-functional collaboration

Job description

About the Role

National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. At NESO, we’re planning the future energy system by bringing electricity, gas and hydrogen together to produce a blueprint of Great Britain’s needs for the next 25 years. This role sits within the Strategic Energy Planning (SEP) stakeholder engagement team. We are looking for a Stakeholder Engagement Lead to support the engagement activities that underpin the delivery of the Centralised Strategic Network Plan (CSNP) and wider strategic energy planning objectives.

This role will lead and coordinate stakeholder engagement activity across a complex and evolving landscape, ensuring that stakeholders are informed, engaged and able to contribute effectively to decision-making. The postholder will work collaboratively across teams to develop and deliver engagement approaches, build relationships with a diverse range of stakeholders, gather and analyse stakeholder insight, and support effective communication of complex issues.

The role provides flexibility to work across a range of stakeholder groups, programmes and engagement activities, helping NESO deliver coordinated, high-quality and insight-led engagement.

Key Accountabilities

Lead the planning, coordination and delivery of stakeholder engagement activities aligned to programme and organisational priorities. Develop and maintain effective relationships with stakeholders, acting as a trusted point of contact where appropriate. Support the development and implementation of engagement plans, strategies and approaches. Ensure engagement activity is delivered in a consistent, proportionate and insight-led manner. Contribute to the development of guidance, tools, processes and ways of working. Represent NESO at meetings, workshops, forums and events. Support the development of stakeholder-facing materials, presentations and briefing packs.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

We’re looking for someone who thrives in a complex and dynamic environment and enjoys working with a wide range of stakeholders and colleagues. You will be comfortable managing competing priorities, working across organisational boundaries and adapting your approach to meet changing business needs. Build and maintain effective relationships with a broad range of internal and external stakeholders. Deliver engagement activities that support organisational objectives. Analyse stakeholder feedback and identify themes, risks and opportunities. Communicate complex information clearly and appropriately for different audiences. Work collaboratively across teams and functions. Influence outcomes through effective communication, partnership working and stakeholder management. Manage multiple priorities while maintaining a high standard of delivery. Support continuous improvement in engagement approaches, processes and tools.

Desirable criteria

Experience of infrastructure, energy, utilities, planning or regulated sectors. Experience supporting large-scale programmes or projects. Experience facilitating workshops, forums or engagement events. Knowledge of strategic planning, energy policy or network development processes.

What You'll Get

A competitive salary of £50,000 - £55,000 dependent on experience and capabilityAs well as your base salary, NESO's core benefits are the essential perks and advantages that form part of your employee package.

• You will receive a bonus based on company performance
• 26 days annual leave as standard
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution. NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available:
• Flexible Bank Holidays & Holiday Trading
• Additional Birthday Day Off
• Cycle to Work Scheme, Retail & Gym Discounts
• Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

More Information

This role closes at 23:59, on the day before date shown above. Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britains's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together