Stakeholder Engagement and Events Associate

Ofwat; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

25 days' annual leave

Pension contributions

Volunteering days

Discounts

Job summary

Ofwat is seeking a Stakeholder Engagement and Events Associate on a fixed-term contract. The role is based in London (E14 4HD) or Birmingham (B5 4UA) with hybrid working arrangements.

You will support external engagement, communications and events with diverse stakeholders, ensuring systems, inboxes and databases are well managed and events run smoothly. This is a fixed-term role until December 2027, offering opportunities to develop in the role with senior support and stretch responsibilities

Qualifications

• Excellent organisational skills with ability to manage multiple priorities and maintain attention to detail.
• Experience providing coordination or administrative support within a communications, stakeholder engagement or events context.
• Strong written communication skills with experience drafting clear materials for diverse audiences.
• Experience supporting planning or delivery of events or engagements with liaising with speakers and attendees.

Responsibilities

• Support the delivery of stakeholder engagement and communications plans across projects.
• Coordinate systems and processes for stakeholder engagement, including inboxes, databases and trackers.
• Manage speaker requests process and support the proactive programme of speaking engagements.
• Assist in the preparation and delivery of engagements and events, including travel when required.
• Provide stakeholder monitoring and insight sharing to support policy development and communications strategies.
• Produce high-quality written communications for external and internal audiences.
• Collaborate with the wider Communications and Engagement team on additional projects.

Skills

Excellent organisational skills

Coordination/administrative support

Strong written communication

Event planning/delivery experience

Job description

Join Ofwat's Communications and Engagement team as a Stakeholder Engagement and Events Associate.

We have 1 Fixed Term contract available until the end of December 2027.

Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working

About Us

We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales.

As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission’s Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment.

The Role

We're looking for a Stakeholder Engagement and Events Associate to join our team at a crucial time for the water sector.

In this role you'll work closely with colleagues across Ofwat, including senior leaders, to support the delivery of external engagement, communications and events with our stakeholders, including consumer organisations, environmental groups, water companies, investors, and more.

This will include coordinating the Stakeholder Engagement and Communications team's systems and processes to ensure we're managing our work effectively – including managing our inboxes, speaker requests, activity trackers and databases. You'll also take a hands-on role in delivering engagement and events, attending and supporting engagement events, exhibitions and conferences.

You will work in cross-functional project teams on priority communications projects and over time will be given the opportunity to develop in the role and take on stretch responsibilities to design and manage defined engagement and events activities, with support from senior colleagues.

In this role you will be expected to:

• Support the delivery of stakeholder engagement and communications plans and activity across a wide range of projects, including high-profile consultations and announcements.
• Coordinate and manage key systems and processes for the stakeholder engagement and communications team, including management of inboxes, maintaining stakeholder databases, and ensuring activity trackers are up-to-date and accurate.
• Coordinate the speaker requests process for Ofwat, ensuring we effectively manage incoming requests for Ofwat staff to speak at external events and conferences; and work with the Events Lead to support the management of our proactive, strategic programme of speaking engagements.
• Support the preparation and delivery of engagements and events, supporting senior colleagues and stakeholders with their involvement. This may include attendance at exhibitions and conferences and may require occasional travel.
• Support proactive stakeholder monitoring and insight sharing to support policy development, decision making, and communications and engagement approaches.
• Produce high-quality written communications, including correspondence, stakeholder communications, and internal briefings.
• Work proactively within the wider Communications and Engagement team, supporting additional projects and activities as required.

About You

Below are some of the key essential experience, skills & knowledge required for this post:

• Lead criterion: Excellent organisational skills, with the ability to manage multiple, competing priorities and processes simultaneously while maintaining attention to detail.
• Experience providing coordination or administrative support within a communications, stakeholder engagement or events context, including managing systems such as inboxes, databased or trackers to a high standard of accuracy.
• Strong written communication skills, with experience drafting clear and accurate written materials, including correspondence, briefings, or communications for a range of audiences.
• Experience supporting the planning or delivery of events or engagement, including liaising with speakers, attendees or senior colleagues.

Why You Should Join Us:

• People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way.
• Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration.
• Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
• Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices.
• Good employer pension contributions
• 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
• Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
• Fees paid for membership of relevant professional bodies.
• Up to 3 volunteering days per year.
• Generous shared parental leave and pay supporting your family life.