Stakeholder Administrator

Anglian Water Services; Cambridgeshire and Peterborough; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private health care

Life assurance 8x salary

Pension scheme – double-matched up to

Annual bonus

25 days leave

Job summary

Anglian Water Services is recruiting for a Stakeholder Administrator to support the Major Infrastructure Team with stakeholder engagement administration in a hybrid Peterborough-based role. You will manage meeting logistics, minute taking, and maintain stakeholder records, collaborating with internal teams and external consultants.

The role focuses on documenting actions, driving follow-ups, and coordinating engagements while maintaining high-quality standards in a fast-paced environment.

Qualifications

• Experience of supporting teams with strong administrative skills.
• Confident in accurately recording meetings and actions.
• Proficient in Word, Excel and PowerPoint.

Responsibilities

• Set up pre-meetings and meetings for the Stakeholder Team.
• Prepare and circulate meeting agendas and slide decks; ensure circulation before meetings.
• Take accurate minutes and follow up on actions.
• Be a 'super user' of the stakeholder management system; ensure proper use across the team and external consultants.
• Lead weekly reporting to internal boards and senior stakeholders with insights on past engagements and upcoming ones.
• Support engagement and consultation events.
• Ensure project protocols for stakeholder engagement are followed and reviewed for improvements.
• Collaborate across teams to obtain information and drive resolutions to stakeholder queries.

Skills

Administrative experience

Minute taking

Record keeping

Attention to detail

Organisational skills

Driving licence

Tools

Microsoft Office

Job description

Salary Circa £32k, salary depending on skills and experience

Full time/37 hrs a week/permanent

Location: Hybrid – Peterborough

Private health care

Double-matched pension

Life assurance at 8x salary

Anglian Water offers a flexible approach, this role provides you with hybrid working. Your base location will be in Worldwide House in Peterborough, with the expectation of being in the office 2-3 days a week.

Make every drop of your potential count. Join our team!

Anglian Water's Major Infrastructure Team helps to meet tomorrow's challenges today, by planning and delivering high-quality major infrastructure for the East of England. This new infrastructure will help address major future challenges such as securing water supply for future generations, reaching net zero, adapting to climate change and restoring the environment, while delivering new jobs, creating improved opportunities for people in communities across the region and boosting local economies.

We lead the planning for what are regarded as major infrastructure projects, more widely known as Nationally Significant Infrastructure projects (NSIPs) and other accelerated infrastructure schemes. They are transformational projects that, if delivered, could contribute greatly to Anglian Water's purpose (to bring environmental and social prosperity to the region we serve through our commitment to love every drop) and meeting our strategic direction objectives. The ones you may already be familiar with are: Cambridge Waste Water Treatment Plant relocation project and our two new proposed reservoirs in Lincolnshire and the Fens. We are also in the early stages of planning for some accelerated AMP8 projects which are new pipelines and water reuse schemes.

The role of the Stakeholder Team is to ensure the regulatory process which NSIPs must follow is embedded within the project team. The Stakeholder Administrator's key role is to deliver administrative support to ensure all stakeholder engagement is accurately documented and logged. They will support the Stakeholder Leads and Relationship Leads to allow them to build positive relationships and advocacy of the projects with key stakeholder groups including; statutory and non-statutory organisations, local and central government, MP's, environmental bodies, industry and community groups, businesses and other affected parties.

We are seeking a proactive and confident individual to manage the administrative systems and processes that support stakeholder engagement across our portfolio of projects. As a Stakeholder Administrator, you will play a key role in ensuring that all actions and commitments are promptly followed up, meetings are accurately documented, shared, and stored, and future engagements are effectively planned and coordinated.

What will you be doing?

• Setting up pre-meetings and meetings required for the Stakeholder Team
• To prepare and agree meeting agendas with the meeting Chair, produce slide decks and other relevant information, and ensure these are circulated in advance of meetings
• Supporting meetings by providing accurate minute taking and following up actions that arise
• To be a 'super user' of our stakeholder management system, ensuring the team (including external consultants) use the database actively and correctly
• Lead in the preparation of weekly reporting to internal boards and senior stakeholders providing insight of past engagement and flagging upcoming engagement
• To support at engagement and consultation events
• To ensure stakeholder engagement project protocols are followed and flagged to the team and reviewed periodically seeking improvements in processes
• Working collaboratively across teams to obtain information and drive resolutions to stakeholder queries and issues.

Skills and experience required:

• Experience of supporting teams, demonstrating outstanding administrative skills
• Confident in accurately recording meetings and actions
• Proficient in Microsoft Office Suite including; Word, Excel and PowerPoint
• Strong attention to detail and accuracy
• Record keeping and document management experienceGood writing and proofing skills and the ability to produce meeting notes and reports from complex information in a clear format
• Strong organisational skills with a flexible attitude and the ability to adapt and respond to a busy and varied workload
• The ability to work at a high-quality standard in a fast-paced environment
• Self-starter, muti-tasker and quick learner, particularly with new IT systems
• Full clean driving licence and access to a car

As a valued employee you’ll be entitled to:

• Competitive pension scheme – Anglian Water double-matches your contributions (up to 7% employee / 14% employer contribution)
• Personal private health care
• Life assurance at 8x salary
• Personal accident cover up to 5x salary
• Annual bonus scheme
• 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

Inclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network.

Closing date: Sunday 25th October