Staff Software Engineer: Platform & Hospitality Tech

Marks & Spencer Plc; City of Westminster; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Exclusive perks via M&S Choices

Family policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer Plc's Software Engineering team seeks a Staff Engineer to provide technical leadership across Food Service Technology, shaping Scan & Shop, Digital Café and in-store hospitality tech used by millions of customers.

You'll set architectural direction, drive engineering excellence, mentor engineers, and build scalable platforms while partnering with multiple teams to deliver high-impact retail experiences across the hospitality space.

Qualifications

• Strong experience designing and delivering large-scale distributed systems using Java, Spring Boot or similar modern engineering frameworks.
• Expertise in cloud-based technologies, infrastructure platforms and modern engineering practices, including DevOps, automation and observability.
• Experience influencing technical strategy, architecture decisions and engineering standards across multiple teams or business domains.
• Strong knowledge of APIs, microservices architecture, platform engineering principles and operational excellence in high-availability environments.
• Proven ability to mentor engineers, drive technical excellence and build collaborative relationships with technical and non-technical stakeholders.

Responsibilities

• Define and deliver the technical strategy and architecture roadmap for hospitality technology platforms, ensuring solutions are scalable, secure and aligned to business objectives.
• Lead the design and implementation of complex engineering capabilities, creating reusable platforms, tooling and services that improve productivity across multiple teams.
• Drive operational excellence by improving resilience, observability, incident management processes and overall platform performance.
• Partner with architects, engineers, vendors and stakeholders to evaluate technology decisions, manage technical risk and influence long-term investment priorities.
• Coach and mentor engineers, champion engineering best practices and contribute to recruitment, talent development and technical communities across M&S.

Skills

Java

Spring Boot

Distributed systems

Cloud technologies

DevOps

Observability

APIs & microservices

Mentoring engineers

Job description

Marks & Spencer Plc's Software Engineering team seeks a Staff Engineer to provide technical leadership across Food Service Technology, shaping Scan & Shop, Digital Café and in-store hospitality tech used by millions of customers.

You'll set architectural direction, drive engineering excellence, mentor engineers, and build scalable platforms while partnering with multiple teams to deliver high-impact retail experiences across the hospitality space.