Staff Software Engineer (Business Insurance)

Gusto; York and North Yorkshire; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Free meals

Health insurance

Sabbatical

Job summary

Gusto is building the next generation of the business insurance purchase experience in the UK. This role focuses on shipping AI-powered features that simplify how businesses discover, evaluate, and purchase insurance.

You will design, build, and test core Business Insurance products, mentor engineers, and collaborate with product and design teams to iterate end-to-end experiences in a fast-growing environment.

Qualifications

• 8+ years of software development experience.
• 2+ years of doing customer facing products at scale.
• AI-native mindset with AI tools embedded in daily workflow.
• Strong documentation and communication skills.
• Experience building, deploying and evaluating AI solutions in production.

Responsibilities

• Design, build, and test core Business Insurance products that are reliable and scalable.
• Design and implement innovative AI-powered Business Insurance experiences.
• Iterate quickly based on feedback and metrics once features are live.
• Partner with product, design and XF partners to refine ideas, shape scope, and iterate quickly on end-to-end experiences.
• Mentor and develop engineers on your team; promote pairing, code review, and knowledge sharing.

Skills

Platform engineering

Ruby on Rails

Python

AI in production

Observability

Mentoring

Code review

Customer-facing products

Tools

APIs

Data flows

Documentation

Job description

• You’ll be part of the team building the next generation of the business insurance purchase experience at Gusto. This role is built for someone who wants to be part of a fast-growing team and build products that customers like to use
• You’ll take projects from design through implementation to launch, working closely with a good size team to ship AI-powered features that simplify and modernize how businesses discover, evaluate, and purchase insurance
• If you’re excited about joining a team early in its growth, executing reliably on shipping products rapidly, and learning by building alongside experienced engineers, you’ll thrive here
• Business Insurance is one of Gusto’s fastest-growing areas. We own the end-to-end business insurance experience — both on and off the Gusto platform — spanning the sale and servicing of P&C insurance products such as Workers’ Compensation and General Liability, as well as PEO
• The domain is inherently complex, and that complexity creates real opportunity: to rethink how small business owners experience insurance through innovative AI and thoughtful system design, moving the industry beyond its traditional constraints and delivering something meaningfully better for our customers
• Design, build, and test core Business Insurance products that are reliable and scalable
• Design and implement innovative AI-powered Business Insurance experiences
• Iterate quickly based on feedback and metrics once features are live
• Partner with product, design and XF partners to refine ideas, shape scope, and iterate quickly on end-to-end experiences
• Mentor and develop engineers on your team. Track record of elevating team capabilities through pairing, code review, and knowledge sharing

Benefits

• Gender-affirming care and support
• Family care and support, including family planning and fertility benefits
• A variety of mental health resources
• Medical, dental, and vision insurance for employees and dependents
• Free meals and refreshments at the office (conversation and community is an added bonus!)
• Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more

Strong Platform and Application Engineering experience (e.g., services, APIs, data flows, observability)Impact-driven with proven end-to-end multi-quarter projects delivery experience, from initial scoping and planning through execution, stakeholder management, and successful launchNatural aptitude for bringing clarity and simplicity to complex, ambiguous problemsStrong hands-on experience building, deploying and evaluating AI solutions in production environments is a plusStrong documentation and communication skills, with the ability to clearly articulate technical tradeoffs and align solutions with business needs across both technical and non-technical audiences8+ years of software development experience, 2+ years of doing customer facing products at scaleAI-native mindset with AI tools naturally embedded in your daily workflowExperience with Ruby on Rails and Python is a plusGenuine excitement about joining a fast-growing and high velocity team