Staff Software Engineer

BloomReach Inc.; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job description

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About Clarity

Clarity is a virtual shopping assistant leveraging Gen AI and LLMs to enhance online shopping with personalized, real-time guidance. Clarity is embedded in various parts of the user’s shopping journey, transforming user interactions and improving product discovery.

Position:

We are seeking a motivated Backend Software Engineer to join our team and contribute to the development of Clarity. In this role, you'll join a small team of highly motivated and experienced software engineers and data scientists, building a cutting-edge and impactful AI-powered product.

You'll be working in one of our Central European offices (Bratislava, Brno, or Prague) or from home on a full-time basis (EU based). The salary starts from €5,000 gross per month for Slovakia. Are you up for the challenge?

Responsibilities:

• Design, implement, and test key features in the Conversation Engine component of Clarity.
• Contribute to the overall architecture of Clarity, ensuring excellent conversation quality, high availability, strong observability, and system efficiency.
• Assist with and troubleshoot across all stages of the software lifecycle, including design, deployment, and operations.
• Collaborate with the Customer Success and Product Management Teams to understand and implement critical customer requirements.
• Work closely with other members of the Clarity Engineering and Data Science Teams through code and design reviews, and mentor junior team members.
• Participate in brainstorming sessions and contribute innovative ideas to continuously improve Clarity.
• Document and maintain project plans, technical designs, and other relevant materials.

Qualifications:

• BS/MS degree in Computer Science or related field and at least 4 years of software engineering experience in the industry.
• Strong background in algorithms and software architecture skills.
• Proficiency in TypeScript, Node.js, and Python.
• Experience with NoSQL databases (e.g. MongoDB, DynamoDB) and in-memory Data Stores (e.g. Redis).
• Familiarity with asynchronous programming and event-driven architecture.
• Familiarity with building low latency, high availability, and high throughput systems.
• Familiarity with Docker, CI/CD pipelines, and GCP.
• Ability to work collaboratively within a remote team environment.
• Excellent communication skills, both written and verbal.

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work virtual-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.

We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.

Subscription to Calm - sleep and meditation app.

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.

Everyone gets to participate in the company's success through the company performance bonus.

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries -- Bloomversaries!

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!