Staff Restaurant Assistant

Wiltshire Farm Foods; Trowbridge; Hybrid; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Living Wage

25 days holiday plus bank holidays

Discretionary annual bonus

Pension contributions

Life assurance

Free parking

Canteen

Discounts via apetito perks

Job summary

Wiltshire Farm Foods operates a staff catering role in a on-site restaurant for up to 500 staff. You will take orders, serve food, handle till operations and maintain hygiene to a high standard.

The role combines catering tasks with customer service in a time-pressured environment. The position requires team work, customer-facing experience and knowledge of food handling; there is a Living Wage salary with benefits and a discretionary bonus.

Qualifications

• Essential: Team Working experience
• Essential: Experience in a customer facing role
• Essential: Previous catering experience
• Essential: Kitchen experience
• Essential: Knowledge of food handling
• Essential: Customer service ethos
• Desirable: Certificate in food safety
• Desirable: NVQ in Professional Cookery

Responsibilities

• Tea & coffee preparation & delivery for function within the business, creating homemade cakes for special functions
• Hot counter food service
• Preparation of sandwiches & salads
• Cooking/baking of goods
• Wash crockery, cutlery and food trolleys; operate dishwasher
• Till operation
• Filling & cleaning of vending machines
• Buffet, salad & breakfast item preparation
• Regeneration of multi-portion trays
• General cleaning duties and COSHH training
• Handle deliveries and move stock to kitchen areas; replenish vending machines
• Maintain high hygiene standards and wear required uniform and safety shoes
• Observe till system procedures and keep records
• Flexible attitude and other duties as required

Skills

Teamwork

Customer facing

Catering experience

Kitchen experience

Food handling

Customer service ethos

Education

Certificate in food safety

NVQ in Professional Cookery

Job description

Overview

Based in the on-site staff restaurantyou will be supporting the provision of full catering services for up to 500 employees; includingall aspects of food preparation, cookery and presentation.

This is a customer facing role, taking customer orders and serving food whilst strictly adhering to high standards of food hygiene.

You'll enjoy both the catering and customer service aspects of the role.

No two days are the same so you will need to adapt, be flexible in your approach and capable of multi-tasking.

You will be working in a time pressurised environment and will be used to working to high standards.

This is a very rewarding role where job and customer satisfaction is key.

Working hours 22.30 - 03.00 Sunday to Thursday (22.5 hours per week)

£14.09 per hour + shift allowance + bonus + benefits

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

Responsibilities

• Tea & coffee preparation & delivery for function within the business, creating homemade cakes for special functions
• Hot counter food service
• Preparation of sandwiches & salads
• Cooking/baking of goods
• To sort, clear, stack and wash all crockery, cutlery and food trollies utilising the dishwasher.
• Till operation
• Filling & cleaning of vending machines
• Buffet, salad & breakfast item preparation
• Regeneration of multi-portion trays
• General cleaning duties – Postholders will attend annual COSHH training.
• Collecting deliveries and moving from pallets onto trolleys, which then need be transported to the kitchen area; lifting of boxes from the stock room onto a trolley to replenish the vending machines.
• Good hygiene practices maintaining a clean and tidy appearance, wearing correct uniform, safety shoes at all times and reporting any accidents in order to produce a clean and safe working environment for all employees
• Observe the correct till system procedures including keeping accurate records
• Flexible attitude and be willing to carry out any other duties of similar nature, which may become necessary when required

Qualifications/Personal Qualities

Essential:

• Team Working experience
• Experience in a customer facing role
• Previous catering experience
• Kitchen experience
• Knowledge of food handling
• Customer service ethos

Desirable

• Certificate in food safety
• NVQ in Professional Cookery

Company Benefits

• Competitive salary – accredited Living Wage employer
• 25 days holiday per year, plus bank holidays
• Option to purchase up to 5 additional days holiday per year
• Discretionary annual bonus scheme
• Pension scheme - employer matched contributions up to 4%
• Life assurance scheme worth at least 1x annual salary
• Subsidised canteen
• Free parking
• Free turkey or voucher at Christmas
• apetito perks scheme including salary sacrifice options and retail discounts

Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.