Staff Product Manager (Copilots) London, United Kingdom

JOB HR; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Product Manager to redefine the user experience on their innovative platform. This role emphasizes collaboration with cross-functional teams and direct engagement with customers to enhance product offerings. You'll drive the strategy for AI initiatives, ensuring high levels of customer satisfaction through valuable features. If you're passionate about product management and eager to shape the future of enterprise orchestration, this opportunity is perfect for you. Join a dynamic team that values innovation and work-life balance, and make a meaningful impact in a fast-paced environment.

Qualifications

• 7+ years in Product Management with experience in AI products.
• Proven track record of building successful products.

Responsibilities

• Define overall strategy for the Copilot experience on the platform.
• Analyze data to identify areas for product improvement.
• Collaborate with teams to deliver new features and services.

Skills

Product Management

AI Product Development

Data Analysis

Stakeholder Engagement

Communication Skills

Organizational Skills

Education

Bachelor's or Master’s degree in Computer Science

Job description

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Responsibilities

We are looking for a talented Lead Product Manager to join our growing team. In this role, you will be involved in redefining the build experience of the Workato platform and how Copilots can change the way an enterprise orchestration platform can work. You will collaborate with other product managers, engineering teams, and customers to shape our roadmap and deliver a best-in-class AI experience on Workato. You will be responsible for:

1. The overall strategy for Workato’s Copilot experience on the platform
2. Analyzing adoption and usage data to identify areas for improvement and optimization
3. Defining product requirements and working with engineering teams to deliver new features and services
4. Collaborating with engineering teams and making calculated product decisions to navigate the timely delivery of features
5. Contributing to the development and refinement of the product roadmap for the Workato Agentic
6. Championing key AI initiatives for business-critical parts of the Copilot experience
7. Working with other product teams to deliver Copilot experiences across the Workato platform
8. Providing regular updates and reports on product performance and project status to senior management
9. Engaging with customers to gather feedback, understand their needs and challenges, and use insights to drive product improvements and enhancements
10. Ensuring high levels of customer satisfaction by delivering valuable and reliable product features

Requirements

Qualifications / Experience / Technical Skills

1. 7+ years in Product Management including 1+ years in AI products
2. Ability to lead technical discussions with internal and external stakeholders and present eloquently at industry events
3. Comfortable working with qualitative and quantitative data to gather insights and using that to influence roadmap decisions
4. A proven track record of building successful products in a fast-paced environment
5. Experience working with cross-functional teams to ensure successful delivery and adoption of the product you own
6. Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)

Soft Skills / Personal Characteristics

1. Excellent communication skills with experience writing both technical and business documents
2. Strong ability to collaborate with others throughout the company across international time zones
3. Able to work independently and efficiently to hit short deadlines
4. Strong organizational skills and attention to detail to juggle multiple projects simultaneously
5. Ability to navigate projects with multiple stakeholders
6. Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

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