Staff Product Designer: Conversational AI & Voice

Spotify; Greater London; Hybride; GBP 100 000 - 150 000; Plein temps

Résumé du poste

Spotify is seeking a Staff Product Designer to shape the future of our conversational agent experiences. You will lead end-to-end design across chat, voice, and AI-powered interfaces, partnering with product, engineering, and data teams to define a shared vision.

You’ll mentor designers, craft reusable interaction patterns, and help teams balance user needs with technical and business goals in a dynamic music platform context.

Qualifications

• Experience leading product design for complex digital products.
• Experience with conversational, voice, or AI-powered experiences.
• Strong interaction and visual design skills, across mobile, voice, and connected devices.

Responsabilités

• Shape the experience strategy for Spotify's conversational agent, partnering with product, engineering, and data teams to create a shared design direction across multiple teams.
• Lead end-to-end product design for the core chat experience, from early exploration and prototyping through testing, refinement, and delivery.
• Define how conversational interactions work across Spotify, including when the agent responds, asks questions, offers choices, or helps listeners take action.
• Explore how conversation fits alongside familiar browsing and playback experiences across Home, Now Playing, and other key Spotify surfaces.
• Design intuitive voice and text interactions that support different listening contexts, including hands-free experiences, headphones, connected devices, and in-car listening.
• Create reusable interaction patterns and design guidance that help other teams bring conversational and AI-powered capabilities into their products.
• Partner with research, data science, and conversation design teams to evaluate experiences, understand listener behavior, and improve the product through evidence and experimentation.
• Build interactive prototypes to explore ideas, test assumptions, and make complex AI behaviors easier to understand and evaluate.
• Support and mentor designers across the program, share knowledge, and help teams make thoughtful design decisions that balance user needs, technical possibilities, and business goals.

Connaissances

Design leadership

Product design

Conversational AI

Interaction design

Description du poste

Spotify is seeking a Staff Product Designer to shape the future of our conversational agent experiences. You will lead end-to-end design across chat, voice, and AI-powered interfaces, partnering with product, engineering, and data teams to define a shared vision.

You’ll mentor designers, craft reusable interaction patterns, and help teams balance user needs with technical and business goals in a dynamic music platform context.