Stadium Head Chef

Norwich City Football Club; Norwich; On-site; GBP 35,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen at Norwich City Football Club for an experienced Stadium Head Chef to lead the catering team. Ideal candidates will possess strong leadership skills, a passion for hospitality, and the ability to maintain exceptional standards in a fast-paced environment. This role includes overseeing kitchen operations, developing excellent menus, and managing staff to deliver quality service during match days and events.

Benefits

Complimentary matchday ticket for home fixtures

25 days annual leave + bank holidays

Enhanced family friendly leave policies

Pension Scheme with Royal London

Access to Reward Gateway recognition and discount platform

Enhanced CPD opportunities

Access to wellbeing support including GP services

Qualifications

• Proven experience as a Head Chef in high volume environments, particularly with large scale events.
• Fully knowledgeable of food hygiene and health and safety procedures.
• Warm and friendly personality.

Responsibilities

• Oversee all kitchen operations and ensure exceptional culinary standards.
• Develop creative menus and manage kitchen budgets effectively.
• Lead and train chefs and staff during peak service periods.

Skills

Leadership

Organisational skills

Ability to work under pressure

Passion for hospitality

Education

Food Hygiene Level 3 Certificate or equivalent

Job description

An exciting opportunity has arisen for an experienced candidate to join the Catering Department at Norwich City Football Club in the role of Stadium Head Chef. This is an excellent role for someone who is a strong leader with excellent organisational skills, a passion for hospitality, and the ability to thrive under pressure while delivering exceptional food and service standards.

Key tasks/responsibilities include, but are not limited to:

• Oversee all kitchen operations across the stadium, including VIP boxes, lounges, and banqueting suites, ensuring a guest-first approach and exceptional culinary standards.
• Develop creative, profitable menus and hospitality packages in collaboration with the Head of Catering and CME team.
• Lead, train, and manage chefs and back-of-house staff to perform at a high level, particularly during peak service periods.
• Act as a role model by upholding the Club’s values and delivering brand standards consistently.
• Work closely with the finance and catering teams to set, monitor, and manage catering budgets.
• Track and control cost of sales, staffing levels, and wastage to stay within budget parameters.
• Ensure all allergen and dietary information is accurate, legally compliant, and consistently followed.
• Maintain full compliance with food hygiene and health & safety regulations, including proper documentation.
• Oversee the care, maintenance, and compliance of all kitchen and food preparation equipment.
• Manage stock levels, storage, and conduct regular stocktakes to ensure accuracy.
• Order stock within budget, building strong relationships with quality local suppliers.
• Collaborate effectively across departments, clearly communicating business needs and expectations.
• Promote and maintain a culture of safeguarding and safe working practices across the team.
• To act in a manner that supports the Club’s Values of Growth, Integrity, Belonging, Resilience, Pride and Commitment

Qualifications and Experience

• Proven experience as a Head Chef in a high volume, fast paced environment (preferably with experience in large scale events)
• Fully knowledgeable of all food hygiene and health and safety procedures.
• Food Hygiene Level 3 Certificate or equivalent desirable but not essential.
• Passionate about food and hospitality with a warm and friendly personality.

Successful candidates will benefit from a comprehensive range of club benefits. This includes (but is not limited to):

• Complimentary matchday ticket for home fixtures
• 25 days annual leave + bank holidays
• Enhanced family friendly leave policies
• Pension Scheme with Royal London
• Access to Reward Gateway recognition and discount platform
• Enhanced CPD opportunities and structured professional development pathways.
• The opportunity to get involved in wider club initiatives through a variety of Working Groups.
• A range of wellbeing support, including 24/7 access to a GP for employees and their dependents, as well as access to gyms and exercise classes at both Carrow Road & Avant Training Centre.

Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Stadium Head Chef.

Closing date: Wednesday, 2 July 2025

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.

In line with Keeping Children Safe in Education (2024) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.