SSRH Deputy Manager

Norfolk and Waveney Mind; Norwich; On-site; GBP 30,000 - 31,000; Full time

Job summary

Norfolk and Waveney Mind seeks a full-time SSRH Deputy Manager to lead a multidisciplinary team in providing crisis intervention. The role involves ensuring psychological safety, driving service improvement, and fostering a recovery-focused environment. Applicants should have leadership experience in mental health settings and a commitment to inclusive care.

Qualifications

• Experience managing multidisciplinary teams in mental health.
• Confident in risk assessment and safety planning.
• Passionate about recovery-focused care.

Responsibilities

• Lead a dedicated team providing crisis support.
• Manage referrals and assessments in collaboration with CRHT.
• Ensure risk management and safety throughout the service.

Skills

Leadership

Crisis Management

Communication

Job description

NWM/575

Hours: Full Time 37.5 hours per week

On-Call Duty: This role requires participation in an on-call duty rota, including covering evenings and weekends. In return, you'll receive competitive compensation for your on-call duties.

On-Call Availability: For times when you're on call but not actively working, you'll receive a fixed-rate payment of £18.75 on weekdays and £31.24 on weekends.

Starting Salary: £30,293 per annum, rising to £31,000 per annum after 6 month probation

Location: Holly Tree House - Bawburgh Lane NR5 0TR

Due to the nature of the role a driver licence and access to a vehicle is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.

What is a SSRH? - Short Stay Recovery House

A short term residential recovery programme for people experiencing complex and enduring challenges to their mental health. Providing immediate, community-based crisis support 24 hours a day, 7 days a week in a supportive environment.

What is Holly Tree House?

Holly Tree House aims to provide a safe, supportive, and collaborative alternative to acute mental health hospital admission for people with issues that may affect their mental health. The short stay recovery house will support and provide interventions in the least restrictive environment consistent with people’s health and social care, and safety needs. Equity of access to an alternative to admission for people is ensured.

Who is Holly Tree House for?

The Crisis House is available to people registered with a Norfolk and Waveney GP practice, or living within the STP footprint if the person has no fixed abode. There is a single point of access into this service via Central Crisis Resolution Home Treatment (CRHT) Team.

What You’ll Do

1. Lead and inspire a dedicated team delivering compassionate, effective crisis support around the clock.
2. Manage referrals and assessments swiftly in collaboration with the Crisis Resolution and Home Treatment Team (CRHT).
3. Create a safe, psychologically informed environment (PIE) that promotes recovery, dignity, and respect for all.
4. Ensure risk management and safety planning are embedded throughout the service, protecting those in crisis.
5. Drive continuous improvement by monitoring service impact, managing budgets, and collaborating with community partners and healthcare professionals.

What we are looking for?

1. A skilled leader with experience managing multidisciplinary teams in a mental health or crisis intervention setting.
2. Confident in risk assessment, safety planning, and crisis management.
3. Passionate about delivering recovery-focused care and empowering individuals.
4. Proactive, solution-oriented, and excellent at communication and partnership working.
5. Committed to fostering a culture of learning, reflective practice, and innovation.

If this sounds like you, we would love to hear from you. Please refer to the job description for more information. Job Description: JD SSRH Deputy Manager.pdf

Individual interview dates will be confirmed for interviews. We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

How to Apply

• Candidates are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx
• Once you have downloaded and completed the application form, you will be required to upload your application via the “Apply for this job”.
• If you need to contact us, please call the HR Department on 0300 330 5488.

We welcome applications from people of all ethnicities, genders, sexual orientations, socio-economic classes, religions, and disabilities. Here at Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels valued and supported.

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Employment is subject to a satisfactory DBS check and other safeguarding checks.

• When applying for the role, you must demonstrate that you meet the shortlisting criteria.