SSC Senior Assistant - Quality & Risk Support

Bdo; Liverpool; On-site; GBP 32,000 - 46,000; Full time

Job summary

BDO's Shared Service Centre in the United Kingdom supports multiple teams across the firm, offering a friendly, collaborative environment to develop your skills in governance, risk and information security. The role focuses on Third Party Risk Management operations, coordinating due diligence, maintaining records, and delivering timely information to internal stakeholders.

You will work with senior managers and partners, manage workflows, produce MI, and contribute to continuous process

Qualifications

• Experience in Third Party Risk Management.
• Strong stakeholder management experience.
• Experience managing workflows and operational processes.
• Strong Microsoft Office skills.
• Knowledge of Information Security, Governance, Risk or Compliance advantageous.

Responsibilities

• Support Third Party Risk Management operations, including supplier due diligence administration, assessment coordination and workflow tracking activities.
• Provide operational support to ensure stakeholder needs and agreed service levels are achieved.
• Manage workflow queues, shared mailboxes and ticketing activities.
• Coordinate requests for information, evidence and documentation between suppliers, stakeholders and internal teams.
• Maintain accurate records and audit-ready documentation.
• Produce reporting, metrics and management information.
• Support continuous improvement of TPRM processes.
• Develop subject matter expertise in TPRM processes, tools and procedures.
• Perform control testing activities and document results accurately.
• Identify and elevate exceptions, missing information and control weaknesses.
• Track outstanding actions and follow up with stakeholders.
• Experience in a large, complex organisation.
• Strong stakeholder management skills.
• Experience managing workflows and operational processes.
• Strong Microsoft Office skills.
• Knowledge of Information Security, Governance, Risk or Compliance advantageous.

Skills

TPRM operations

Stakeholder management

Workflow management

Microsoft Office

Tools

Excel

PowerPoint

Job description

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role provides an excellent opportunity to gain exposure to Information Security, Supplier Assurance, Governance and Risk Management whilst building valuable operational, stakeholder management and process improvement experience. In this role you'll:

• Support Third Party Risk Management operations, including supplier due diligence administration, assessment coordination and workflow tracking activities.
• Provide operational support to ensure stakeholder needs and agreed service levels are achieved.
• Manage workflow queues, shared mailboxes and ticketing activities.
• Coordinate requests for information, evidence and documentation between suppliers, stakeholders and internal teams.
• Maintain accurate records and audit-ready documentation.
• Produce reporting, metrics and management information.
• Support continuous improvement of TPRM processes.
• Develop subject matter expertise in TPRM processes, tools and procedures.
• Perform control testing activities and document results accurately.
• Identify and elevate exceptions, missing information and control weaknesses.
• Track outstanding actions and follow up with stakeholders.
• Experience in a large, complex organisation.
• Strong stakeholder management skills.
• Experience managing workflows and operational processes.
• Strong Microsoft Office skills.
• Knowledge of Information Security, Governance, Risk or Compliance advantageous.

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them., At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.