SSC Senior Assistant - Quality & Risk Support

BDO UK; Liverpool; On-site; GBP 32,000 - 46,000; Full time

Job summary

BDO UK is seeking a proactive professional to join our Shared Service Centre in the UK to support Third Party Risk Management operations. You will coordinate supplier due diligence, manage information requests, and maintain audit-ready records, collaborating with internal teams and stakeholders to ensure service levels are met.

The role offers exposure to Information Security, Governance, Risk, and Compliance within a large professional services network, with opportunities to develop process

Qualifications

• Experience in a large, complex organisation.
• Strong stakeholder management skills.
• Experience managing workflows and operational processes.
• Strong Microsoft Office skills.
• Knowledge of Information Security, Governance, Risk or Compliance advantageous.

Responsibilities

• Support Third Party Risk Management operations, including supplier due diligence administration, assessment coordination and workflow tracking activities.
• Provide operational support to ensure stakeholder needs and agreed service levels are achieved.
• Manage workflow queues, shared mailboxes and ticketing activities.
• Coordinate requests for information, evidence and documentation between suppliers, stakeholders and internal teams.
• Maintain accurate records and audit-ready documentation.
• Produce reporting, metrics and management information.
• Support continuous improvement of TPRM processes.
• Develop subject matter expertise in TPRM processes, tools and procedures.
• Perform control testing activities and document results accurately.
• Identify and elevate exceptions, missing information and control weaknesses.
• Track outstanding actions and follow up with stakeholders.

Skills

Stakeholder management

Microsoft Office

InfoSec/Governance/Risk knowledge

Experience in large organisations

Job description

Ideas | People | Trust

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

Ideas | People | Trust

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We'll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far.

We'll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long‑lasting relationships.

You'll be someone who is both comfortable working pro‑actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

This role provides an excellent opportunity to gain exposure to Information Security, Supplier Assurance, Governance and Risk Management whilst building valuable operational, stakeholder management and process improvement experience.

In this role you’ll:

• Support Third Party Risk Management operations, including supplier due diligence administration, assessment coordination and workflow tracking activities.
• Provide operational support to ensure stakeholder needs and agreed service levels are achieved.
• Manage workflow queues, shared mailboxes and ticketing activities.
• Coordinate requests for information, evidence and documentation between suppliers, stakeholders and internal teams.
• Maintain accurate records and audit-ready documentation.
• Produce reporting, metrics and management information.
• Support continuous improvement of TPRM processes.
• Develop subject matter expertise in TPRM processes, tools and procedures.
• Perform control testing activities and document results accurately.
• Identify and elevate exceptions, missing information and control weaknesses.
• Track outstanding actions and follow up with stakeholders.

You’ll be someone with:

• Experience in a large, complex organisation.
• Strong stakeholder management skills.
• Experience managing workflows and operational processes.
• Strong Microsoft Office skills.
• Knowledge of Information Security, Governance, Risk or Compliance advantageous.

At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We're in it together

Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

We're looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.