SRE Lead Architect

Hellowork Consultants; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Lead Technical Subject Matter Expert to enhance performance and resilience across its technology estate. This role requires a blend of hands-on engineering and architectural oversight, focusing on capacity planning and observability controls. The ideal candidate will have extensive experience in complex technology environments and a solid grasp of SRE principles. Join a forward-thinking organization that values innovation and operational excellence, where your expertise will drive scalable solutions and align technical capabilities with regulatory expectations. This is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• 10+ years in engineering or technical architecture roles.
• Solid understanding of compute, storage, and network capacity planning.
• Hands-on experience with performance monitoring and diagnostic tooling.

Responsibilities

• Lead design and technical evaluation of capacity management and observability controls.
• Identify control gaps and propose remediation strategies.
• Collaborate with teams to validate technical designs and implementation plans.

Skills

Systems Thinking

SRE Principles

Capacity Planning

Observability Controls

Performance Monitoring

Communication Skills

Operational Controls

Automation

Education

Bachelor's Degree in Computer Science or related field

Tools

Geneos

Prometheus

Grafana

AppDynamics

Job description

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Talent Acquisition Associate at Hellowork Consultants Limited

Lead Technical SME – Capacity Planning & Control Uplift

Role Overview:

We are seeking a Lead Technical Subject Matter Expert (SME) with strong systems thinking and a solid grasp of SRE principles to drive the technical uplift of capacity and observability controls across our technology estate. This role blends hands-on engineering depth with architectural oversight and focuses on enhancing performance, resilience, and control effectiveness across services and platforms.

The ideal candidate brings both operational sensibility and the ability to drive scalable solutions — aligning technical capabilities with internal control frameworks and regulatory expectations.

Key Responsibilities:

• Lead the design and technical evaluation of capacity management, utilisation monitoring, and observability controls across platforms.

• Apply SRE-aligned practices to identify control gaps, performance risks, and areas for automation.

• Assess existing tooling, data flows and operational practices to identify control gaps and propose remediation strategies.

• Collaborate with engineering, infrastructure, architecture, and risk teams to validate technical designs and implementation plans.

• Define reusable technical patterns and tooling strategies that enhance operational readiness and control sustainability.

• Support roadmap shaping, tooling assessment, and documentation for governance and operational readiness.

Required Skills & Experience:

• 10+ years in engineering, infrastructure, or technical architecture roles in complex technology environments.

• Solid understanding of compute, storage, and network capacity planning across mixed deployment models.

• Familiarity with SRE disciplines such as observability, service-level indicators/objectives (SLIs/SLOs), and automation of operational tasks.

• Demonstrated ability to interpret and apply control requirements in technical design contexts.

• Hands-on experience with performance monitoring, alerting systems, and diagnostic tooling (e.g., Geneos, Prometheus, Grafana, AppDynamics, or similar tools).

• Strong communication skills — able to convey technical concepts to senior stakeholders and control partners.

• Experience in implementing or uplifting operational controls (capacity, performance, availability).

• Exposure to internal risk frameworks or external regulatory requirements (e.g., DORA, EBA, PRA).

• Background in service reliability, system diagnostics, or incident response.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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