Sr. Technical Project Manager

Proofpoint; Reading; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading cybersecurity company is seeking a Sr. Technical Project Manager in Reading, England. This role involves engaging with clients, managing complex project engagements, and collaborating with teams to ensure success. The ideal candidate has strong customer service skills and technical project management experience. Discover a rewarding career with competitive compensation and comprehensive benefits in a dynamic work environment.

Benefits

Competitive compensation

Comprehensive benefits

Learning and development programs

Flexible work environment

Annual wellness and community outreach days

Qualifications

• Strong industry experience in a customer-facing technical field.
• Experience managing changing priorities.
• Broad technical knowledge of Internet products and technologies.

Responsibilities

• Engage with customers in a technical project management capacity.
• Track project dependencies and manage resource allocation.
• Coordinate planning and working meetings.

Skills

Customer service

Project management

Technical knowledge

Conflict resolution

Adaptability

Education

Bachelor's Degree or equivalent experience

Tools

Technical project management tools

Networking tools

Job description

Sr. Technical Project Manager page is loaded

Sr. Technical Project Manager

Apply locations Reading, England Belfast, Northern Ireland time type Full time posted on Posted 30+ Days Ago job requisition id R12500

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks.

Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People.

The Role

Proofpoint is seeking a proactive, organized and experienced individual with excellent customer service and project management skills to join the Professional Services team.

Your customer-facing role will include planning and managing midsized to extremely large,

complex engagements. You will be responsible for setting customer expectations, planning projects, facilitating communications, managing escalations, and driving projects to successful completion.

Your day-to-day

• Engage with new and existing enterprise customers in a technical project management capacity.
• Work with the project teams to create detailed project plans and drive them to completion.
• Track and manage project dependencies, work progress, project risks and resource allocation.
• Coordinate and facilitate planning and working meetings.
• Ensure plans are aligned with resources, company objectives, and technical standards.
• Ensure plan objectives and milestones are clearly defined and attainable.
• Provide regular status reports to customer and management (including executives) as necessary
• Manage (typically 10-20) projects simultaneously and ensure that project needs are being met and processes are being
• followed.
• Work collaboratively with other Proofpoint departments including sales, support, engineering, and product management to
• ensure successful completion of customer engagements by acting as a customer advocate.
• Proactively assess and communicate project risks and associated risk strategies.
• Facilitate customer escalations, managing communication plans and driving issues to resolution.
• Manage internal projects within Professional Services to improve quality and efficiency of services to customer as needed.
• Collaborate with members of the Professional Services team as well as other departments in refining and expanding
• Professional Services operational best practices and processes.

What you bring to the team

• Bachelors Degree or equivalent experience
• Strong industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support, with an excellent customer service record
• Experience in working with multiple customers and have an aptitude for managing changing priorities
• Experience in large systems design and project implementation for enterprise email environments
• Broad technical knowledge of Internet products and technologies
• Aptitude for technical learning
• Strong email, email security, and messaging infrastructure project delivery experience; knowledge of archiving and supervision methodology a plus
• Ability to work at all levels within an organization, including C-Levels, of organizations, both technically and professionally
• Adept at conflict resolution: This job entails working with a variety of people and personalities
• Adaptable and flexible work style to accommodate working with several different customers at once
• Familiarity with Data Loss Prevention that may include Endpoint DLP applications, Cloud Application Security Broker, Isolation a plus
• A broad understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI; CASB and other cloud architectures a plus
• Basic knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) a plus

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail] . How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you!

Proofpoint Best Places to Work Awards

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

About Us

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Build Meaningful Connections:

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

Do Your Best Work:

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Build success on your terms:

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.