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Certinia is seeking a Senior Technical Product Manager for the Veda AI Platform, based in UK Remote. You will shape AI strategy, drive roadmaps, and collaborate with Platform Engineers and Architects to define foundational AI infrastructure and operations.
This is a highly technical PM role focused on AI tooling, analytics, and telemetry within an enterprise services context. You will work with cross-functional teams to deliver scalable AI platform capabilities, address security and privacy
Job Details
Senior Technical Product Manager, Veda AI Platform
UK Remote
ABOUT CERTINIA
Certinia is the leading System of Action for services businesses, powering organizations with the unified source of truth, services expertise and reasoning, and agentic action to bring the right knowledge and judgment to every decision across the entire services lifecycle. Purpose-built for professional services, customer success, and financial management, the world’s leading services organizations rely on Certinia to maximize margins, deliver faster time-to-outcome, and grow customer value with certainty. Certinia is backed by Haveli Investments, TA Associates, General Atlantic, and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
The Senior Technical Product Manager, Veda AI Platform is a strategic, technical PM role focused on rapidly changing AI Innovation. Working closely with our Product Management Leads and our Platform Engineers and Architects, you will strongly influence our AI strategy, and drive our roadmap and requirements for our AI Platform. You will thrive on researching and learning new skills and technology, becoming fluent with AI Tooling, Analytics, and Telemetry. This role is highly technical, requiring a deep understanding of Amazon Web Services (AWS), the unique security, trust, and operation challenges of generative AI, Agents and LLMs.
As the Senior Technical Product Manager, Veda AI Platform you will display a high degree of technical and operational focus, working with a multi-disciplinary team to define and deliver the foundational infrastructure and operational roadmap for our AI Platform. In this critical role, you will define how Certinia Solutions consume, track and monetize AI and Agentic solutions, applying your architectural, industry, and collaborative skills & experience drive innovative use of AI in the Enterprise Professional Services and Customer Success Markets. This will include the impact of AI technology trends & competitive perspectives, plus the value of the Certinia solution portfolio and the Salesforce Agentforce Platform in delivering high value solutions for our customers. This person will help bridge the gap between business operations and rapidly innovating AI technology – speaking the value language of business and technology to internal stakeholders and customers.
This role will combine a deep understanding of AI trends and technology, enterprise applications, data & analytics, industry best practices, business processes, and architectural patterns to help shape and execute the customer readiness and solution strategy for our AI Platform to drive thought leadership and accelerate the adoption of Certinia AI solutions at our customers.
WHAT YOU WILL DO IN THIS ROLE
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE