Sr. Systems Technical Program Manager, Kuiper Enterprise Service Delivery, Kuiper Enterprise Se[...]

Amazon; London; On-site; GBP 200,000 +; Full time

Job description

DESCRIPTION

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Project Kuiper team is looking for a Principal Technical Program Manager with end-to-end system integration experience of satellite, cellular, ground systems, and customer terminals for enterprise managed network services. The role will interface with cross-functional engineering, program/product management, business development, and enterprise customers to conduct early on-site testing, technical onboarding, and acceptance testing for Kuiper enterprise preview customers. Join us and make a difference for people and businesses around the world.

This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key job responsibilities

1. Collaborate with engineering, product management, and business development leaders to plan and execute technical onboarding and acceptance testing for Kuiper Satellite Services delivered to enterprise and government customers.
2. Define the system integration and acceptance process for Kuiper Enterprise Preview customers spanning telco backhaul, industrial IoT, corporate enterprise, and government.
3. Work with Kuiper engineering leaders, product management, AWS, partner ecosystem, and end-customer IT/technology network teams to ensure that system acceptance testing and validation meet schedule and quality requirements.
4. Collaborate with system architecture, solution architecture, hardware, and software teams on ensuring cross-functional deliverables are identified and tracked.
5. Develop system integration best practices, mechanisms, and tools to ensure solution architecture/deployment can be documented, automated, and scaled to additional enterprise/government customers globally.

BASIC QUALIFICATIONS

• Experience in technical product or program management.
• Experience working directly with engineering teams.
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
• Experience in architectural design or system design independent of an architect.

PREFERRED QUALIFICATIONS

• Experience in hands-on work managing complex technology projects.
• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules.
• Experience in software development.
• Masters/PhD in Wireless Communications Systems.
• Experience working directly with enterprise or government customers, leading complex end-to-end system integration and on-site wireless service delivery projects.
• Experience managing programs across cross-functional teams, building processes, earning trust with stakeholders, and coordinating wireless service development milestones/launch criteria/schedules across internal engineering and 3P partner ecosystem.
• Certifications and/or relevant hands-on work experience deploying cloud-native applications and microservices for enterprise IT workloads, preferably on AWS.
• Deep understanding of telco backhaul requirements including L2/L3 transport and system integration with existing OSS/BSS systems.
• Strong RF experience with hands-on experience managing site surveys, assessing link budget/SINR, signal interference, indoor vs outdoor tradeoffs, spectrum management/coordination with other wireless systems.
• In-depth knowledge and working experience with device networking software stack, troubleshooting, and call flows including related protocols for cell (spot) acquisition, RACH, registration, mobility, and data session establishment.
• Detailed understanding of managed network services for enterprise and government, including the convergence of satellite and terrestrial networks.
• Deep knowledge of wireless technologies - Satellite Payloads, Ground Systems and Operations, 2G/3G/4G/5G, Packet Core and RAN, Data Plane vs Control Plane, VoIP, Emergency Services, 3GPP Standards.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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