Sr. Supply Chain Solutions Specialist - Intellectual Property

Job Purpose

Senior Supply Chain Solutions Specialist – Intellectual Property

As a Senior Supply Chain Solutions Specialist for IP Services, you will build and manage customized supply chain solutions of varying complexities, enabling delivery of competitive IP services. This may include large-scale cross-functional projects and solutions. Responsibilities include onboarding and qualification, financials, risk, compliance, contracting, reporting, and supplier performance management.

As a senior member of the team, you may be expected to support, train and/or lead other team members, as well as to proactively review existing processes and propose improvements where applicable. You will be expected to take ownership and lead significant business areas or large-scale initiatives, ensuring they perform according to expectations.

This role also includes a strong focus on supporting initiatives related to agent rate benchmarking and negotiations.

Key Responsibilities

• Act as an experienced supply chain specialist providing IP solutions to our internal teams responsible for client delivery.
• Analyze current and future needs on the assigned account or group of IP accounts and build and/or manage customized supply chain solutions with our existing database of IP global partners.
• Support agent benchmarking through market analysis, strategies, and tactics to optimize resource cost, utilization, quality, and capacity, enabling a talent pipeline to meet current and future IP business needs.
• Work closely with other internal teams as applicable and keep all information accurate and up-to-date.
• Ensure good relationships with both internal stakeholders and suppliers.
• Provide support to suppliers with client-specific issues and/or processes.
• Proactively flag any risks or potential improvements to existing workflows and processes, including creation of risk mitigation and/or improvement plans.
• Provide training and/or guidance to other team members and oversee resourcing on assigned projects.
• Account-specific supplier performance management.

Skills & Experience

• 5+ years of experience related to supply chain management, vendor management, project management, or a similar role, ideally with exposure to the Intellectual Property industry.
• Ability to take ownership of complex projects and/or initiatives, managing them independently while asking for guidance/support when required.
• Great communication skills, both spoken and written, along with a positive personality.
• Process and results-oriented.
• Fluency in English, both spoken and written.
• Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - e.g., VLOOKUPs.
• Ability to stay organized and prioritize while engaged on multiple projects at once.
• Ability to work with data, analyze it, and draw relevant conclusions, providing recommendations and reports.

About RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding, and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’, and almost all the top pharmaceutical companies, investment banks, law firms, and patent filers. Our client base spans Europe, Asia Pacific, and North and South America. Our 65+ global locations across five continents service clients in various sectors.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: RWS

Life at RWS

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding, recognizing the value of every language and culture. We celebrate difference, promote inclusion, and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity. We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to providing a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements, and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we’ll Deliver together as One RWS.