Sr. Sales Engineer

Pendo; London; On-site; GBP 128,000 - 160,000; Full time

Job summary

Pendo.io is seeking a Senior Enterprise Sales Engineer in London to empower businesses in maximizing software adoption. In this role, you'll act as a strategic partner for enterprise clients, leveraging your technical expertise to deliver engaging demonstrations, solve customer challenges, and drive impactful results. Join a high-growth company committed to innovation and employee development.

Benefits

Equity with stock options

Comprehensive Health Coverage

Flexible leave policy

16 weeks of new parent leave

Cycle-to-work and commuter stipend

Qualifications

• 5+ years in a customer-facing technical role with enterprise accounts.
• 3+ years of pre-sales experience, preferably in SaaS.
• Hands-on expertise in web technologies (HTML, CSS, JavaScript).

Responsibilities

• Partner with sales to drive business as a trusted technical expert.
• Craft and present tailored demonstrations to executives.
• Conduct workshops and address customer technical challenges.

Skills

Presentation skills

Technical expertise

Value-based selling

Communication

Tools

Salesforce

Workday

ServiceNow

SAP

Job description

Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software—and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale.

As a Senior Enterprise Sales Engineer, you’ll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them unlock the full value of Pendo’s platform.

Why This Role?

• Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
• Growth: Our SE team has doubled in 2024, offering real career acceleration.
• Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
• Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.

What You’ll Do

• Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
• Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
• Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
• Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
• Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
• Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.

What We’re Looking For

• 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
  3+ years of pre-sales experience, preferably in SaaS or software platforms.
• Experience in value-based selling frameworks like MEDDICC (or similar).
• Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
• Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
• A passion for sales excellence and a relentless drive to win.
• Fluency in English, additionally German or French would be hugely advantageous!

Bonus Points

• Experience selling digital adoption, digital transformation, or change management solutions.
• Familiarity withproduct teams and their unique challenges.
• Experience withSalesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
• Startup/scale-up experience whereprocesses evolve fast and adaptability is key.

Compensation & Benefits

• OTE: £128,000 - £160,000 (70/30 split), based on experience, skills, and internal equity.*Exceptional candidates may be considered above this range.
• Equity – Share in our success with stock options.
• Comprehensive Health Coverage – Private medical, dental, and vision benefits.
• Financial & Life Protection – Workplace pension, life assurance, and long-term disability
• Work-Life Balance – Flexible leave policy + open vacation days
• Family Support – 16 weeks of new parent leave + fertility & family-forming benefits.
• Mental Well-being – Access to Modern Health and an Employee Assistance Program.
• Lifestyle Perks – Cycle-to-work, commuter stipend, and travel insurance.
• Discounts & Rewards – Exclusive perks through Perks at Work.
• Personal Growth – Wellness & development stipends to invest in yourself.

Join Us & Shape the Future of Software Experience!

Apply today and become part of a company that’s changing how the world experiences software.