Sr. Program Manager (De-risking), Sustainability Services in EU Marketplace

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Business Ops Manager to lead strategic initiatives that enhance Seller compliance and experience. In this dynamic role, you will collaborate with various teams to implement innovative solutions that ensure Sellers meet environmental compliance obligations. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional business acumen and communication skills. This position offers a unique opportunity to impact the marketplace positively while working with a diverse and inclusive team dedicated to delivering the best results for customers.

Qualifications

• Experience in B2B or enterprise sales with a focus on hunting new business.
• Strong experience with sales CRM tools and innovative solutions.

Responsibilities

• Lead strategic initiatives to protect Seller business on Amazon.
• Define metrics and goals for success in the Pay-on-behalf services program.

Skills

Customer Obsession

Business Acumen

Communication Skills

Problem-Solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

DESCRIPTION

We are open to hiring candidates to work out of one of the following locations:

London, GBR
Luxembourg, LUX

The Amazon Marketplace offers millions of Sellers the opportunity to build and grow their business using Amazon's reach and expertise. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices.

Amazon's Pay-on-behalf compliance service helps Sellers fulfill their environmental compliance obligations under Extended Producer Responsibility (EPR) laws in the EU, and keep selling on Amazon. EPR is an environmental policy that makes Sellers who first place a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.

As a Senior Business Ops Manager on the team, you will lead strategic initiatives to protect Seller business on Amazon and experience in the Pay-on-behalf compliance service and work closely with product, operations, compliance, legal and public policy teams.

The ideal candidate is customer obsessed, passionate about the positive impact environmental compliance can have on businesses, thrives in a fast-paced environment, is able to prioritize multiple deliverables, is collaborative, and has excellent business acumen and communication skills.

Key job responsibilities

1. Define and execute working backwards plans and mechanisms to successfully implement the Pay-on-behalf services program in EU.
2. Define and track the metrics and goals needed to measure success across critical work streams in the program.
3. Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
4. Actively seek ways to improve program related process efficiencies and effectiveness.
5. Communicate updates on key strategic programs and metrics to leaders and stakeholders.

BASIC QUALIFICATIONS

1. Experience positioning and selling innovative solutions to new and existing customers and market segments.
2. Experience with Microsoft Office products and applications.
3. Experience with sales CRM tools such as Salesforce or similar software.
4. Bachelor's degree or equivalent.

PREFERRED QUALIFICATIONS

1. Knowledge of procurement and source to pay processes and solutions or equivalent experience.
2. Experience identifying trends and needs to improve an already closed large-scale technology deal.
3. Experience in B2B or enterprise sales with a focus on hunting new business.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (here) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.