Sr. Program Manager, AMXL Routing and Services

Amazon UK Services Ltd.; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading company seeks a Senior Programme Manager for its London office to lead cross-functional projects within the AMXL network, focusing on operational excellence. This role involves driving innovative solutions through data analysis and strategic thinking while managing stakeholder expectations.

Qualifications

• Experience managing large-scale programmes or projects.
• Experience communicating with and influencing stakeholders, including senior management.
• Experience in last-mile operations or logistics.

Responsibilities

• Lead cross-functional projects to develop operational improvements.
• Conduct analyses to identify opportunities and solve challenges.
• Drive operational excellence focusing on delivery efficiency and customer experience.

Skills

Advanced proficiency in verbal and written English

SQL

Python

QuickSight

Education

A degree

Advanced or master's degree

Job description

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Sr. Program Manager, AMXL Routing and Services, London

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Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5d6143220781

Job Views:

53

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
- Lead cross-functional projects, collaborating with technology teams to develop and deploy operational improvements
- Conduct deep-dive analyses to identify opportunities and solve complex operational challenges
- Partner with senior leadership to establish, prioritize, and execute improvement initiatives
- Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience

A day in the life
As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

BASIC QUALIFICATIONS

- A degree
- Advanced proficiency in verbal and written English
- Relevant experience in managing large-scale programmes or projects
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Proficiency in at least one of the following: SQL, Python, QuickSight, or equivalent analytical tools
- Relevant experience in last-mile operations or similar logistics environment

PREFERRED QUALIFICATIONS

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Advanced or master's degree
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
- Relevant experience working in a supply chain, logistics, or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements