Sr. Product Manager - Tech, Ring Business

Amazon; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Une entreprise innovante recherche un Senior Technical Product Manager pour développer des expériences et services pour ses clients professionnels. Ce rôle comprend la gestion de la feuille de route du produit, la collaboration avec des équipes techniques et la responsabilisation auprès des parties prenantes. Avec un accent sur la sécurité et l'optimisation des services, cet emploi est idéal pour un candidat avec une expérience solide en gestion de produits et une capacité à naviguer dans les environnements techniques complexes.

Qualifications

• Expérience en gestion de produit et définition de stratégie de roadmap.
• Contribuer aux discussions d'ingénierie sur les décisions technologiques.
• Expérience en livraison de produits de bout en bout.

Responsibilities

• Organiser les tests de produit avant le lancement.
• Développer des mécanismes pour collecter des retours clients.
• Collaborer avec les équipes Produit et Ingénierie à l'international.

Skills

Analytical tools

Product strategy

Technical product management

Stakeholder advocacy

Education

Bachelor's degree

Tools

Tableau

QlikView

QuickSight

Job description

We are looking for a Senior Technical Product Manager to build experiences and services for our business customers as we focus on developing the Ring Business Experience aimed at delivering value for SMBs. You will create solutions that address the security and operational needs of our business clients. This role requires cross-functional collaboration, technical expertise, and strong business acumen to enhance device experiences and improve performance.

Key job responsibilities

1. Organize pre-launch product testing (trials);
2. Conduct customer research, expert interviews, and competitor analysis to identify pain points and gaps;
3. Develop mechanisms to collect customer feedback and translate these insights into a product roadmap;
4. Identify product opportunities to better serve SMB customers, assess effort and opportunity, and prepare PRFAQs and BRDs;
5. Collaborate with US Product and Engineering teams to define the SMB product roadmap for international markets and oversee development through to launch;
6. Provide reporting for SMB performance: deliver weekly and quarterly business reviews (WBR & QBR) to measure progress and inform strategy optimization.

About the team

Since 2013, Ring has been dedicated to making neighborhoods safer. From the first video doorbell to award-winning security systems like Ring Alarm and Ring Alarm Pro, as well as the Neighbors app, Ring offers affordable, innovative security solutions for homes and neighborhoods. Our devices, services, and features aim to meet diverse security needs.

Minimum qualifications

• Bachelor's degree
• Experience in owning and driving product roadmap strategy and definition
• Experience with feature delivery and managing trade-offs
• Ability to contribute to engineering discussions on technology decisions and strategy
• Experience advocating for stakeholders during executive prioritization and planning
• Background in technical product management, program management, or engineering
• Experience with end-to-end product delivery
• Proficiency with analytical tools such as Tableau, QlikView, or QuickSight
• Experience in building and promoting adoption of new tools

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