Sr. Product Analyst (HCMC or Paris)

TN United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Sr. Product Analyst to enhance user engagement in mobile apps. This role involves analyzing user behavior, conducting A/B tests, and collaborating with cross-functional teams to drive retention. With a focus on mobile analytics, you'll leverage tools like Firebase and Amplitude, ensuring a delightful user experience. Join a dynamic team that values patient health impact and offers a hybrid working model, competitive salary, and comprehensive benefits. If you're passionate about making a difference in digital health, this is your opportunity!

Benefits

Comprehensive Private Healthcare

Quarterly Performance Bonus

Brand New MacBook

Individualized Career Development

Hybrid Working Model

PTO Days

Inclusive Culture

Financial Relocation Support

Qualifications

• 5+ years of experience in mobile analytics focusing on user engagement.
• Expertise in mobile analytics platforms and user behavior analysis.

Responsibilities

• Analyze user behavior and retention metrics to improve app experience.
• Collaborate with teams to align analytics with product strategy.

Skills

Mobile Analytics

User Engagement Metrics

SQL

Python/R

A/B Testing

Communication Skills

Tools

Firebase

Amplitude

Mixpanel

Job description

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Sr. Product Analyst (HCMC or Paris), London

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Client:

Elfie

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

afc72301e821

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

We offer financial relocation support to Paris for this role! (must be based in an EU member state country to be eligible)

ABOUT THE ROLE

Elfie is seeking a Sr. Product Analyst with over 5 years of experience in mobile analytics, who has worked within freemium lifestyle mobile apps. In this role, you will focus on analyzing and enhancing user stickiness, engagement, and retention, ensuring a delightful and impactful app experience for our users.

The candidate can be based in Ho Chi Minh City or Paris.

WHAT WE OFFER

• A permanent global contract, with a competitive salary
• Comprehensive private healthcare support from day one
• Individualized career progression and development framework
• Hybrid working - 3 days in the office in Paris or Ho Chi Minh City
• PTO Days aligned to country standards for France or Vietnam
• Quarterly Performance bonus of up to 50% of your monthly gross salary, with opportunities to earn 3x this amount
• Brand new MacBook and associated tech on day one
• An inclusive culture where everybody in the business has a direct impact

WHAT YOU WILL DO

• Leverage tools like Firebase, Amplitude, or Mixpanel to analyze user behavior, engagement patterns, and retention metrics
• Monitor and interpret KPIs such as DAU, WAU, MAU, session length, churn rates, and cohort retention
• Data-Driven Insights:
  • Identify opportunities to improve stickiness and engagement by analyzing user journeys, feature adoption, and drop-off points
  • Provide actionable recommendations to enhance the user experience and drive long-term retention
• A/B Testing and Experimentation:
  • Design, execute, and analyze A/B tests to validate hypotheses for feature improvements or UX optimizations
• Collaboration with Teams:
  • Work closely with product managers, designers, and engineers to align analytics with product strategy
  • Advocate for data-driven decision-making across the organization by presenting insights clearly to stakeholders

WHAT YOU WILL NEED

• 5+ years of hands-on experience in mobile analytics
• Expertise in mobile analytics platforms like Firebase, Amplitude, or Mixpanel
• Strong understanding of user engagement metrics (e.g., DAU/MAU ratios), cohort analysis, and retention curves
• Proficiency in SQL for querying data and Python/R for advanced analysis
• Experience designing and analyzing A/B tests with statistical rigor
• Excellent communication skills to translate complex data into actionable insights for cross-functional teams
• Deep understanding of user behavior in lifestyle apps with a focus on improving engagement and retention (Good to have)
• Familiarity with user segmentation strategies to personalize experiences based on behavioral data (Good to have)
• Experience working in an agile product development environment (Good to have)

WHY JOIN US?

• Strong and genuinely patient-focused company mission
• Truly global start-up with a blend of diverse cultures and backgrounds
• Excellent financial credibility and clear future vision
• Phenomenal growth plans and an excellent company spirit
• Regular social events; our football team "Elfie FC" is taking Saigon by storm!
• Dedicated career pathways and training to support your development
• Experienced founders with 20+ years in digital health, software, and partnership development, with successful previous exits!

ABOUT ELFIE

Elfie is the first completely free, gamified mobile app that rewards users for monitoring their health. Our vision is to become the world's largest self-reported medical record platform, supporting all therapeutic areas in a single, gamified, and free app for maximum impact.

We have a footprint in 7 countries (Brazil, France, United Kingdom, Turkey, Egypt, Hong Kong, Singapore, and Vietnam), growing to 12 by the end of 2024 and 25 by 2025.

How do we monetize?

We have two independent yet synergic business models:

• Pharmaceutical companies: Elfie's free application is sponsored by pharmaceutical companies, who need to drive treatment adherence and access anonymized real-world data. Pharmaceutical companies cover our operational costs and promote the application.
• Insurers and employers: Elfie premium version (ElfieWorks) is an employee health program sponsored by employers and insurers. These companies aim to keep employees healthy and engaged to increase productivity and manage healthcare costs. ElfieWorks is developed in partnership with a global insurance broker and partner insurers.

What is our culture?

We have one NorthStar: maximizing global health impact. All KPIs across departments are aligned with this goal, focusing on lives impacted and the level of impact on each individual. All partnerships and revenue streams support this mission.

Our four core values are:

• Patient-first: Prioritize ideas and projects that maximize patient health impact.

• Think big: Embrace ambition and innovative solutions, overcoming fears and unknowns.

• Take ownership: Responsible for scalable solutions, not just executing tasks.

• Resilience: Maintain motivation and commitment despite challenges and setbacks.

Check out the Elfie app on Google or Apple Store:

Android: https://appdistribution.firebase.dev/i/3fa282c27dd5acc8

iOS: https://links.elfie.co/testflight-i

WHAT NOW?

Apply today for immediate consideration! Know someone suitable? We offer a monetary reward for successful referrals. Contact our Talent Acquisition team for details.