Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience

Amazon UK Services Ltd. - A10; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

Amazon is seeking a Sr. Ops Engineer to lead technology development and testing in fulfillment and robotics within Europe. Responsibilities include managing deployment projects, influencing partners, and driving improvements. The role requires travel across Europe and offers the opportunity to work with cutting-edge technology in fulfillment centers.

Qualifications

• Over 5 years of experience in automated or non-automated material handling equipment.
• Experience managing large projects and vendors.
• Ability to travel up to 75%.

Responsibilities

• Develop project plans and technical solutions.
• Manage deployment projects and support product ramp-up.
• Drive continuous improvement in deployment cycle time.

Skills

Project Management

Technical Solutions Development

Influencing and Communication

Continuous Improvement

Education

Bachelor's degree in Engineering or STEM field

Tools

Microsoft Office

CAD software

Job description

Social network you want to login/join with:

Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience, London

col-narrow-left

Client:

Amazon UK Services Ltd. - A10

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

3863f9b1fb91

Job Views:

49

Posted:

24.06.2025

Expiry Date:

08.08.2025

col-wide

Job Description:

Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe.

In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we work backwards from customer needs to represent their voice throughout the product lifecycle. Our mission is to transform stand-alone work-cells into end-to-end integrated solutions that are safe, easy-to-operate, maintain, deploy, and service.

Successful candidates will have strong experience in technology development and testing with mechatronics equipment. This position is responsible for schedule, scope, and cost planning for large-scale fulfillment technology and robotics projects across Europe. As Sr. Operations Engineer, your primary role is to coordinate and execute the deployment of MSP products, including installation, commissioning, ramp-up, and support. You will also drive continuous improvement in deployment cycle time, safety, quality, and hardware design improvements, building relationships and capturing the voice of the customer.

Locations are flexible across the EU (Italy, Germany, Spain, France) and the UK.

Key job responsibilities

• Develop project plans and technical solutions
• Influence internal and external partners and vendors
• Define technology strategies and plan installations of complex projects across functions and geographies
• Support resource and budget planning, deployment standards, and continuous improvement goals
• Communicate program execution and performance to stakeholders
• This role requires travel up to 75% across Europe

A day in the life

You will manage deployment projects and support product ramp-up, collaborating with hardware engineering, program managers, and site teams to ensure readiness and goal achievement. You will travel to project sites, manage schedules and budgets, and engage in continuous improvement activities.

About the team

The CX team within MSP works backwards from internal customer insights to validate, deploy, and support MSP solutions globally, focusing on quality assurance, deployment, and support to maximize customer satisfaction.

BASIC QUALIFICATIONS

• Bachelor's degree in Engineering or STEM field
• Over 5 years of experience in automated or non-automated material handling equipment
• Experience managing large projects and vendors
• Proficiency with Microsoft Office and CAD software
• Ability to travel up to 75%

PREFERRED QUALIFICATIONS

• Master’s degree in engineering, operations, supply chain, or business
• Experience in logistics, distribution, or fulfillment processes
• Knowledge of Six Sigma, Lean manufacturing, or similar tools
• Experience with automation solutions and benchmarking