Sr. Network Insights Manager, Delivery Service Partners (DSP), Amazon Logistics

Amazon UK Services Ltd.; London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading logistics company in London is seeking a Sr. Network Insights Manager to enhance the performance of Delivery Service Partners. The role involves analyzing data, managing projects, and collaborating with various internal teams to drive insights and improvements. Candidates should have a Bachelor's degree and experience in project and stakeholder management. This position offers the chance to work in a fast-paced environment with a focus on data-driven decisions.

Qualifications

• Experience in managing projects.
• Experience managing stakeholders.
• Experience in data analysis.
• Excellent verbal/written communication skills.
• Ability to work across multiple teams.

Responsibilities

• Develop scalable frameworks for DSP partners.
• Analyze metrics to inform business decisions.
• Collaborate with Data Analytics and Tech teams.
• Manage multiple projects ensuring timelines are met.

Skills

Project management

Stakeholder management

Data analysis

Data visualization

Communication skills

Education

Bachelor’s degree

Tools

MS Excel

Quicksight

Python

SQL

Job description

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Sr. Network Insights Manager, Delivery Service Partners (DSP), Amazon Logistics, London

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Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3073f9f49d7c

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

At Amazon, we are working to be the most Customer-centric company on earth and as part of that we’re constantly looking at taking to a new level in how we fulfil and deliver customer orders. We are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). Amazon works directly with DSPs to make deliveries to our customers.

We are looking for a Sr. Insights Manager to join the EU Last Mile DSP Network Health Team. This person will need to work closely with senior leaders in the Last Mile space as well as key partner organizations to ensure success. The Insight Manager will collaborate on building, executing and reporting partners insights for Network Health (NH) and the Delivery Service Partners program. This includes working closely with legal, account managers, operations, tech and other internal teams to build and refine models to better understand our DSP partners.

Apply using English version of CV.


Key job responsibilities
- Develop scalable frameworks that will drive quality insights regarding DSP partners
- Partner with cross-functional stakeholders across various organizations, geographies, and leadership levels to drive programs that enable DSPs and Amazon Logistics to be successful
- Analyze metrics and patterns of behavior to inform business decisions
- Operate and deliver in a fast-paced environment
- Collaborate with Data Analytics and Tech teams to articulate and prioritize feature needs for analytics and reporting
- Oversee the development and improvement of existing insight processes
- Manage multiple projects and tasks ensuring timelines are met, resource needs are understood
- Create SOPs and drive process improvements
- Ensures critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership
- Able to switch between supporting, leading and managing
- Comfortably transition between big picture, strategic thinking and tactical, day-to-day planning and execution. Comfortable in operating in a fast paced environment
- Collaborating with stakeholders including Coaching and Compliance teams to build a supportive culture of DSP growth and development

About the team
The Network Health team is part of the wider EU DSP organization. Our role is to work closely with our stakeholders in assessing the health of our business partners (i.e. the network) and how we can improve the “win-win” collaboration with our DSPs while improving performance and compliance.

BASIC QUALIFICATIONS

- Bachelor’s degree
- Experience in managing projects
- Experience managing stakeholders
- Experience in data analysis
- Experience with data visualization using Quicksight or similar data visualization tools
- Experience in using MS-Excel
- Experience working directly with business stakeholders to translate between data and business needs
- Experience working in an ambiguous environment
- Experience in improving processes
- Experience in working with a variety of organizations and management levels
- Excellent verbal/written communication skills
- Ability to work across multiple teams to create solutions to monitor business performance and interpret key performance metrics into actionable recommendations.

PREFERRED QUALIFICATIONS

- Master degree / MBA
- Experience in scripting for automation (e.g. Python) and SQL skills.
- Experience in operations, sales, business development or logistics
- Strategy consulting
- Experience programming to extract, transform and clean large (multi-TB) data sets