Senior Manager, Quality & EHS

Job Requisition ID: 58371

Department: Manuf. & Operations (DEPT_MFGOP)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Job Location: Dundee

The Senior Quality & EHS Manager is a key appointment operating from a significant site with 400+ employees. We have an excellent reputation for the innovation, quality and breadth of products, supplying a wide and demanding marketplace in which the requirements for world-class quality are ever present. Our business is the development and manufacture of a broad range of fuel dispenser products with significant bespoke elements utilizing a wide range of technologies, materials and an extended supply chain.

The role is responsible for the leadership and further development of the quality function working with a professional, experienced and highly focused team of engineers and technical specialists. The Senior Quality & EHS Manager will be committed to maintaining and developing the total quality culture; proving capability to lead and motivate in a hands-on way.

Key Responsibilities:

• To ensure customer satisfaction within Dundee site
• To prevent noncompliance in the production
• To lead the production quality improvement plan (Scrap, right first time, out of box claims, COPQ)
• Ensure continuous improvement in all quality indicators
• Maintain ISO 9001 certifications and other certifications relevant to the business, such as MID and ATEX. Gain any new certifications driven by business needs.
• Coordinate and validate problem solving, following internal and external failures.
• Provide Quality system leadership to ensure internal policies, customer expectations and (local) regulatory requirements are met.
• Contribute to implementation of relevant global DFS processes/systems/tools into the Dundee facility
• Training of employees to ensure proper Quality practices and awareness
• Define/implement/track relevant Quality KPIs and set/drive targets that are aligned with DFS operations and business strategy
• Control Complaint handling process; drive problem-solving practices
• Participates in NPI and Engineering change processes to enable stable supply chain, production operations, minimize warranty costs and drive customer satisfaction
• Initiate, track and drive continuous improvement programs
• Manage the Dundee Quality & EHS teams
• Ability to think logically and to define standards based on logical thinking and benchmarking.
• Closely partner with the Engineering organization to drive robust design transfer and long term new product introduction success;

Candidate Experience and Qualifications:

• Bachelor’s degree in Engineering, Quality or related discipline strongly preferred, or comparable combination of education and experience is required (5+ years experience in manufacturing)
• Significant Quality Leadership experience managing Quality Management Systems certified to ISO standards, and customer facing role experience.
• Strong hands-on problem-solving knowledge (e.g. A3, 5-why, ishikawa, pareto, etc.) and ability to take the lead to get complex technical/process/tool issues resolved
• Experiences that effectively use continuous improvement skills and tools to prioritize and drive projects and improvements/standardization to improve Quality service levels, reduce costs, and align with strategic objectives
• Proven problem solving ability preferably Master Black Belt qualified with extensive DOE experience and logical thinking.
• Excellent verbal/written communication, public speaking and presentation skills
• Organization, time management, and prioritization skills
• ISO Certified Lead Auditor

Additional Attributes:

• Eager to act as project lead to get complex field/process/tool issues resolved
• Ability to develop Dundee Quality & EHS teams
• Ability to demonstrate flexibility and manage multiple complex projects simultaneously
• Ability to effectively/clearly communicate

Work Arrangement: Onsite

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: EMEA : United Kingdom : Dundee : Dundee

Job Function: Quality & Continuous Improvement