Sr. Manager - Marketing Delivery

American Institute of CPAs; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee a team dedicated to delivering impactful marketing campaigns. This role involves managing the entire campaign lifecycle, from ideation to execution, while ensuring high-quality outputs and effective communication with stakeholders. The company promotes a healthy work-life balance and values diversity in its workforce, offering flexible work arrangements and a range of benefits. Join a forward-thinking organization that is transforming the accounting and finance profession through innovative solutions and continuous learning opportunities.

Benefits

Healthcare

Pension plans

Annual leave

Parental leave

Employee assistance programs

Flexible benefit options

Qualifications

• 7+ years' experience in data-driven marketing.
• 3+ years of leading a campaign delivery team.

Responsibilities

• Oversee the end-to-end campaign lifecycle from ideation to execution.
• Develop scalable workflows and processes for high-quality campaign launches.

Skills

Data-driven marketing

CRM

Email marketing

Agile methodologies

Campaign management

Education

Bachelor's Degree

Job description

About the Role:

You will lead a team responsible for delivering high-quality, relevant experiences including marketing, content, services, and solutions that meet the needs of our members, students, and clients globally across owned, shared, and earned channels. The team supports the Association's efforts in delivering valuable and viable propositions to our audiences and collaborates with multiple partners across various propositions.

This team will build QA processes and launch marketing campaigns designed by our Experience Delivery Squads in annual and quarterly sprints.

You will report to the Director – Experience Business Partnering & Delivery and utilize a hybrid work schedule.

You Will:

• Oversee the end-to-end campaign lifecycle, from ideation to execution, optimization, and reporting.
• Develop scalable workflows, processes, and best practices to ensure campaigns are launched with high quality and minimal errors.
• Manage teams of Delivery Managers and Campaign Managers working across creative teams and marketing operations to ensure programs and campaigns are implemented within budget and meet quality standards.
• Lead team in annual or quarterly planning processes to balance demand and capacity across the delivery portfolio.
• Respond promptly to escalations from Partners, Proposition Owners, and Team Leaders, ensuring high service levels and satisfaction.
• Define clear standards for team outputs and stakeholder management to ensure internal customer satisfaction and effective communication.
• Lead a team of up to 15 members in accordance with our Management Charter.

You Have:

• Bachelor's Degree
• 7+ years' experience in data-driven marketing, specifically CRM, email, online/offline media
• 3+ years of prior experience leading a campaign delivery team
• Experience working in Agile methodologies

How We Support You:

We offer flexible work arrangements to promote a healthy work-life balance. You'll be part of a diverse, global team that fosters an inclusive environment where you are valued for who you are and where you come from.

Our benefits include healthcare, pension plans, annual leave, parental leave, employee assistance programs, and flexible benefit options tailored to your needs and lifestyle.

We are committed to your continuous learning and development, investing in opportunities that help you reach your full potential.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We focus on empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about us on LinkedIn and our Career Site.

#LI-Hybrid #GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We pride ourselves on being an inclusive workplace.