Sr. Manager/ Manager, Recovery

Advanced Chemical Industries PLC (ACI); United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job description

Responsibilities

• Make a visit plan to contact the default accounts.
• Make contact with relevant parties via phone calls/physical drive to establish their ability to pay.
• Using various tracing methods to locate absconded clients.
• Meet or exceed assigned daily, weekly, and monthly goals.
• Involve local police stations and other local influential people to bring faster result.
• Be persistent in calling and contacting debtors.
• Monitor and resolve financial discrepancies.
• Address questions, complaints, or suggestions.
• Negotiate repayment and financial plans as needed.
• Negotiating settlements by arranging clients' payments over longer time span.
• Follow-up on committed dates.
• Update and review all default accounts to keep records of payments up to date.
• Represent the company when legal action is needed.
• Inform upper management and leaders when legal action is needed and in place.
• Resolve legal matters and update records.