Sr Manager, DX Product Experience Management

Be among the first applicants.
Appcast
Maidenhead
GBP 60,000 - 100,000
Be among the first applicants.
2 days ago
Job description

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Sr Manager, DX Product Experience Management

Weare looking for an experienced and forward-thinking SeniorManager, Product Experiences Management to lead the strategy,development, and optimization of our product contentecosystem-powered by platforms like Salsify-to driveconsistent, engaging, and conversion-ready product experiencesacross all digital shelves.

Aspart of the Digital Experiences team within Mars Global ServicesDigital Technologies Organization, this role plays a pivotal partin modernizing how our brands connect with consumers by enablingintelligent, scalable, and automated content management practices.The ideal candidate will blend deep Salsify platform knowledge,stakeholder collaboration, agile execution, and a passion forAI-powered innovation to future-proof how product informationis managed and deliveredglobally.

JobDescription:

Weare looking for an experienced and forward-thinking SeniorManager, Product Experiences Management to lead the strategy,development, and optimization of our product contentecosystem-powered by platforms like Salsify-to driveconsistent, engaging, and conversion-ready product experiencesacross all digital shelves.

Aspart of the Digital Experiences team within Mars Global ServicesDigital Technologies Organization, this role plays a pivotal partin modernizing how our brands connect with consumers by enablingintelligent, scalable, and automated content management practices.The ideal candidate will blend deep Salsify platform knowledge,stakeholder collaboration, agile execution, and a passion forAI-powered innovation to future-proof how product informationis managed and deliveredglobally.

What arewe lookingfor?
  • Extensiveexperience with similar global corporations implementing PXMcapabilities and services in a matrixedsetup.

  • Proven track recordof getting things done in a matrixed organization and influencingwithout authority, working across multiple levels of anorganization.

  • Excellentanalytical and problem-solving skills, with the ability to thinkstrategically about digital shelf dynamics in CPG and translatebusiness requirements into a comprehensible portfolio andactionable architecturaldesigns/patterns.

  • Deepunderstanding of business drivers/processes and ability to relatesegment priorities to associatedtechnologies.

  • Technology-forwardthinker passionate about how GenAI, automation, andpredictive insights can reinvent how CPG product content ismanaged anddelivered.

  • Strongcollaboration skills, partnering with segments' representatives,external technology vendors, andsuppliers.

  • Strongstorytelling and communicationskills.

  • Strong growthmindset for self and team encouraging a culture of continuouslearning and skilldevelopment.

  • People Leader:experience leading and engaging line managers and individualcontributors across cultures, geographies, andfunctions.

Whatwill be your keyresponsibilities?

Leadership&Strategy

  • Define andown the global strategy and roadmap for Product ExperienceManagement, aligning with enterprise digital, data, and GenAIambitions.

  • Drive platformscalability and innovation to support omnichannel CPG productstorytelling-from to DTC and emergingchannels.

  • Evangelize the useof GenAI and automation to enhance product contentcreation, enrichment, andpersonalization.

StakeholderEngagement

  • Collaborateclosely with Marketing, Digital Commerce, R&D, Supply, and ITto ensure platform capabilities meet the evolving needs of bothinternal teams and endconsumers.

  • Serve as theprimary point of contact for global stakeholders across segmentsand the enterprise to ensure alignment, prioritization, andadoption across markets andbrands.

  • Lead platformgovernance and steering forums to ensure standards, compliance, andbestpractices.

PlatformDevelopment &Innovation

  • Managethe implementation and evolution of platforms like Salsify,integrating with other PIM, DAM, Master Data, Legal Text, anddigital commercesystems.

  • Identify andpilot emerging technologies (e.g., AI-generated content,digital shelf analytics, automated syndication) to enhanceperformance andefficiency.

  • Build scalableplaybooks, templates, and capabilities that drive agility andreusability across theportfolio.

ProcessMapping & ChangeManagement

  • Leadend-to-end process design and optimization for the product contentlifecycle-from content creation to channel-specificsyndication.

  • Drive changemanagement and training efforts to embed new capabilities and AIworkflows into business-as-usualprocesses.

AgileMethodologyExecution

  • Operatewith a product mindset, running agile sprints to deliverincremental platformenhancements.

  • Foster atest-and-learn culture and implement metrics (velocity, adoption,data quality, etc.) to drive continuousimprovement.

PeopleLeadership

  • Lead,engage, maximize performance, and inspire in accordance with Mars'five principles and Associate Concept across a diverse team ofdigital technologyleads.

  • Foster a culture ofinnovation, collaboration, psychological safety, and continuousimprovement within theteam.

  • Coach and developtalent, building the next generation of platform leaders andexperts.

Collaborationwith Other TechnologyTeams

  • Work in closepartnership with Mars Enterprise teams and technology counterparts,including Data, Integration, Cloud, InfoSec, andInfrastructureOperations.

  • Align platformcapabilities with segment and enterprise requirementsacross Digital, Legal, Data Privacy, and other enablingfunctions to ensure secure and compliantdelivery.

WhatYou'll Need toSucceed?
  • Skills:Action Planning, Agile Delivery, AI and Innovation,Business Process Mapping, Change Management,Content Syndication, Data Collection andAnalysis, Digital Shelf Optimization,Growth Mindset, IT DataManagement, Metadata and TaxonomyDesign, Platform Strategy, ProductDevelopment, Review and Reporting,Stakeholder Engagement, Verbal and WrittenCommunication

  • Competencies:Cultivates Innovation, Customer Focus, Decision Quality, DrivesResults, Ensures Accountability, Manages Ambiguity, ManagesComplexity, Optimizes Work Processes, Plans and Aligns, StrategicMindset, Tech Savvy, Collaborates Effectively, Builds EffectiveTeams, Develops Talent, InstillsTrust

Whatcan you expect fromMars?
  • Work withdiverse and talented Associates, all guided by the FivePrinciples.

  • Join a purposedriven company, where we're striving to build the world we wanttomorrow,today.

  • Best-in-classlearning and development support from day one, including access toour in-house MarsUniversity.

  • An industrycompetitive salary and benefits package, including companybonus.

Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.

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