Sr. Manager, Amazon Vendor Services, Japan Consumer Innovation

Amazon; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

A leading company is seeking an experienced Product Manager to transform vendor support services by identifying needs, designing services, and leveraging technology. The ideal candidate will have a strong background in product management, leadership experience, and a focus on enhancing vendor experience while driving business success.

Qualifications

• 10+ years of product or program management experience.
• 10+ years of team management experience.
• Ability to engage and influence senior executives.

Responsibilities

• Define strategy and roadmap based on vendor feedback.
• Own P&L for the paid service.
• Run strategy reviews with country leadership team.

Skills

Leadership

Analytical skills

Data-driven decision making

Communication

Education

MBA

Bachelor's degree in business administration, finance, economics, computer science, data science, engineering

Job description

Amazon is looking for a big-thinking leader to transform the way we support brands looking to grow their business on Amazon through Amazon Vendor Services, a growth enablement service we provide to top vendors. This role calls for a leader who is a highly effective Product Manager and People Manager with a proven passion for 3 things: (1) Identifying the vendor needs and competitive landscape, (2) Design and launch a set of services that delight vendors, and (3) Leverage latest technology and science to transform how we engage millions of customers. You are responsible to define the short and long-term strategy to improve vendor experience and launch/execute the strategy. You will work closely with cross functional partners including business, product, operations and tech partners to: (a) map out the pain points in the end-to-end vendor experience, (b) benchmark external services and identify the source of competitiveness, (c) identify opportunity and build the paid service product roadmap, (d) influence business and tech partners to build scalable capability, (e) improve service delivery model for scale, and (f) measure, inspect and improve performance metrics.
The right candidate has thrived and succeeded in building and launching a new services/products in an environment where priorities shift fast and ambiguity is ever present. You know how to be scrappy but build for scale. You are a strong leader who is analytical and data-driven, can prioritize well, communicate clearly and compellingly, and who understands how to drive a high level of focus and excellence with a strong, talented, team. The role requires innovative thinking balanced with a strong customer, quality, and financial focus. This leader will have a strong track record of achieving that balance.


Key job responsibilities
1. Understand the pain point of vendors by designing and running voice of customer mechanism.
2. Define the strategy and roadmap of the paid service based on vendor feedback and external benchmarks.
3. Run strategy review with country leadership team to gain feedback and alignment.
4. Drive program review mechanism with retail leadership team.
5. Work closely with broad stakeholder and define ways to close the gap and conflict.
6. Own P&L for the paid service, including the annual budgeting cycle.
7. Own a team of product managers.


About the team
Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation

Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation

- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of team management experience

PREFERRED QUALIFICATIONS

- MBA
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience overseeing roadmap strategy and definition
- Experience managing teams of 6 or more
- Experience engaging and influencing senior executives
- Experience owning technology products

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.