Sr Lead Infrastructure Engineer- Devops/AWS

JPMorgan Chase & Co.; Auchentibber; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. IPB Technology AIML team is seeking a hands-on Lead DevOps/SRE Engineer at VP level.

You will own automation, reliability, and production operations of our AI/ML platforms, building CI/CD pipelines, observability, and incident-management practices that keep services stable, secure, and performant across international markets. Reporting to the Head of AI, IPB Tech, you will mentor engineers, implement IaC, security controls, and collaborate with platform, data, and AI teams

Qualifications

• Formal training or certification on software engineering or systems concepts.
• Advanced proficiency with Terraform and Python/shell.
• Deep hands-on CI/CD experience at scale.
• Strong Kubernetes and cloud-native operations experience.
• Proven production services reliability, incident response, and on-call.
• Understanding of production security and change management.
• Strong communication to set operational standards.
• SRE experience in regulated/high-availability environments.
• Master's degree in CS/Engineering or equivalent experience.

Responsibilities

• Owns and evolves CI/CD pipelines, release automation, and deployment tooling.
• Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review.
• Builds and operates observability across AI/ML services (metrics, logging, tracing, alerting).
• Automates infrastructure provisioning and configuration through infrastructure-as-code.
• Implements operational security, secrets management, and access controls to firm-wide standards.
• Partners with platform, data, and AI engineers to harden services for production and reduce dependency on external functions.
• Mentors junior engineers on DevOps and reliability practices and sets standards through review.
• Champions the firm's culture of diversity, Opportunity, inclusion, and respect.

Skills

Terraform

Python

Shell scripting

CI/CD tooling

Kubernetes

Cloud-native

Incident response

Observability

Security controls

SRE experience

Education

Master's degree in Computer Science

Equivalent applied experience

Tools

Terraform

CI/CD tools

Kubernetes

Job description

We're looking for a hands-on DevOps / SRE engineer ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.

As a Lead DevOps / SRE Engineer - Vice President at JPMorgan Chase within the International Private Bank (IPB) Technology Artificial Intelligence and Machine Learning (AIML) Team, you will own the automation, reliability, and production operations of our agentic AI and machine learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets.

This is a Vice President-level role and an integral part of the IPB Tech AIML team, reporting to the Head of AI, IPB Tech.

Job responsibilities

• Owns and evolves the team's CI/CD pipelines, release automation, and deployment tooling
• Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review
• Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting)
• Automates infrastructure provisioning and configuration through infrastructure-as-code
• Implements operational security, secrets management, and access controls to firm-wide standards
• Partners with platform, data, and AI engineers to harden services for production and reduce dependency on external functions
• Mentors junior engineers on DevOps and reliability practices and sets standards through review
• Champions the firm's culture of diversity, Opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering or systems concepts and applied experience
• Advanced proficiency with infrastructure-as-code (e.g., Terraform) and scripting in Python and/or shell
• Deep hands-on experience with CI/CD tooling and building release automation at scale
• Strong experience with Kubernetes, containerisation, and cloud-native operations
• Proven experience running production services: observability, on-call, incident response, and reliability engineering
• Understanding of production security and change-management controls
• Strong communication skills and the ability to set operational standards across a team
• Formal SRE experience in a regulated or high-availability environment
• Master's degree in Computer Science, Engineering, or a related technical field (or equivalent applied experience)

Preferred qualifications, capabilities, and skills

• Experience operating ML / LLM workloads in production (MLOps, inference reliability, cost/performance management)
• Experience within financial services technology
• Familiarity with JPM-internal platform, cloud, and observability tooling for internal candidates