Sr. IT Infrastructure Analyst to consult, deploy, and support technology vendor products and so[...]

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Sr. IT Infrastructure Analyst to consult, deploy, and support technology solutions for a large insurance client in London. The ideal candidate will have extensive experience in desktop and mobile device management, cloud technologies, and strong communication skills. This role involves resolving user issues, designing secure technology solutions, and maintaining documentation. The position offers a 4-month contract with the possibility of extension.

Qualifications

• 7+ years experience as a Technical/Infrastructure Analyst.
• Expert in cloud and virtual environments.

Responsibilities

• Resolve end user tickets with authentication issues.
• Design and deliver scalable, secure technology solutions.
• Maintain documentation on all technical services.

Skills

Technical/Infrastructure Analyst

Windows

Cloud technologies

Mobile device management

Azure Active Directory

Education

University degree/college diploma in related discipline

Tools

AirWatch

Intune

Citrix

VMware

AWS

Microsoft Exchange

Job description

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Sr. IT Infrastructure Analyst to consult, deploy, and support technology vendor products and solutions for a large insurance client - 5144, London

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Client:

S.i. Systems

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9546086c3e59

Job Views:

2

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Sr. IT Infrastructure Analyst to consult, deploy, and support technology vendor products and solutions for a large insurance client -

Duration: 4 months (possibility for extension)

*ERC Required

The Senior Desktop and Mobility Engineering analyst is a multifunctional team player, client advocate and solution designer. Analysts solve complex business problems using industry leading technology tools and innovative design approaches, focused on productivity and collaboration to deliver world class end user experiences. As subject matter expert, product steward and technical lead, they are information technology thought leaders that design, consult, deploy, support, and maintain an array of technology vendor products and solutions.

For this role we require an expert in cloud and virtual environments.

Must Have Skills:

• 7+ years of experience as an Technical/Infrastructure Analyst working with in desktop management and mobile device management
• Windows 10 and 11
• AirWatch, Intune, Android, iOS, Blackberry OS
• Experience with FIM/MIM (Forefront Identity Manager/Microsoft Identity Manager), Azure Active Directory (AD), AADC (Azure Active Directory Connect)
• Experience with cloud technologies: Citrix, VMware, AWS, AWS workspace, AzureEntra ID
• Expert understanding of PC hardware integration processes, procurement and deployment
• Insurance/Banking industry experience

Nice To Have Skills:

• University degree/college diploma in related discipline(s) or equivalent work experience
• Experience with eMail and collaboration services including IBM Domino, Microsoft Exchange,
• Familiarity with integrating Enterprise EMessaging platforms (Lotus Notes, MS Exchange) for mobile environments

Job Responsibilities:

• Resolve end user tickets with authentication issues.
• Accountable for the design and delivery of scalable, cost effective, secure technology solutions for end user computer platform and infrastructure services that align with the global technology roadmap
• In the functional role of product steward, accountable for a suite of desktop applications that extend platform capabilities, ensuring that these products are maintained current with the vendor’s product roadmap and aligned with the requirements of the business
• In the functional role of technical lead, build, validate, test and document solution designs and ensure operational transition through formal and informal knowledge sharing, using industry standard techniques.
• Develop and maintain design specifications that meet technical, functional and non functional requirements and conform to service definition, geographical requirements, and architecture & security standards
• Design and develop infrastructure solutions that enhance the management, stability, security, disaster recovery and cost effectiveness of the global end user computing environment
• Maintain documentation on all technical services and solutions in compliance with accepted service design standards
• Communicate frequently and effectively with client service peers; client interaction is key to managing expectations, assessing needs, and customizing solutions
• Work with operational support teams to collect, analyse and report on incident and problem data with a view on continuous improvement, and capacity management