Sr. HR Operations Manager

ZipRecruiter; England; On-site; USD 75,000 - 100,000; Full time

Job summary

A leading supplier of quality tools is seeking an experienced HR professional to lead HR operations across a diverse workforce, including warehouse and office teams. The ideal candidate will enhance HR processes, ensure compliance, and contribute to employee development and engagement. Candidates should have at least 5 years of HR experience and possess strong communication skills. This role offers competitive salary and benefits including medical, 401(k), and bonuses.

Benefits

Medical, Dental, Vision

401(k) profit sharing plan with employer match

Paid time off: vacation and sick time

Bonus plan

Employee Assistance Program (EAP)

Qualifications

• 5+ years of progressive HR experience with a strong foundation in HR operations.
• Experience supporting hourly workforces in warehousing, manufacturing, or logistics environments.
• Strong communication skills with the ability to influence across all levels.

Responsibilities

• Own and improve core HR operations including HRIS administration.
• Serve as primary HR support for warehouse and office employees.
• Oversee full-cycle leave of absence processes.

Skills

HR operations

Compliance

Employee relations

HRIS administration

Labor law

Bilingual in Spanish

Tools

Paylocity

ADP

BambooHR

Job description

Job DescriptionJob DescriptionDescription:

Wilmar LLC, proud owner of Performance Tool and other brands, is a leading supplier of quality tools to major retailers and distributors throughout North America and internationally. We’re growth oriented, customer obsessed, and proud of our history while being focused on building an even better team for tomorrow. Come grow with us!

We are seeking a hands-on, experienced HR professional to lead and evolve HR operations across a diverse, high-touch workforce that includes a large non-union warehouse team and office staff. This role is a key part of a lean HR team where everyone wears multiple hats. The ideal candidate brings broad HR knowledge, thrives in a fast-paced environment, and is eager to learn and grow. This position offers deep exposure across all areas of HR, including compliance, benefits, labor relations, employee development, engagement, and HRIS systems. The role reports to the Chief People Officer and is a high-impact opportunity with meaningful development potential.

Requirements:

Key Responsibilities:

• Own and continually improve core HR operations, including HRIS administration, compliance tracking, benefits, and leaves of absence coordination.
• Lead or contribute to key HR projects including process improvements, employee development, employee engagement and safety.
• Serve as primary HR support for warehouse and office employees, acting as a day-to-day resource for HR-related questions and concerns including coaching and support to managers on performance management, attendance, and policy adherence.
• Serve as the escalation point for complex employee relations and labor matters, partnering with legal or external counsel as needed.
• Ensure accurate and efficient management of personnel data, workflows, audits, and reporting through the HRIS (e.g., Paylocity).
• Oversee full-cycle leave of absence processes (FMLA, ADA, WA PFML, WC), coordinating with third-party providers and payroll.
• Administer health and welfare benefits, open enrollment, ACA compliance, and employee communications.
• Oversee the Labor and Relations processes.
• Contribute to recruiting, onboarding, employee communications, and training initiatives as needed.

Qualifications:

• 5+ years of progressive HR experience with a strong foundation in HR operations and compliance and demonstrated interest or experience in HR business partnership.
• Proven success supporting hourly workforces in warehousing, manufacturing, or logistics environments.
• Skilled in using HRIS platforms such as Paylocity, ADP, or BambooHR, as well as benefits systems and leave administration tools. Paylocity but not required.
• Experience with labor law, employment compliance, and labor relations.
• Ability to lead or contribute to process improvements in lean, fast-moving environments.
• Strong communication skills with the ability to influence and partner across all levels of the organization.
• Known for attention to detail, and handling confidential information with professionalism, discretion and integrity.
• Strong problem-solving skills with the ability to manage multiple priorities and pivot as needed.
• Some experience analyzing HR data and summarizing insights for decision support.
• Bilingual in Spanish strongly but not required.

Wilmar, LLC. benefits include:

• Medical , Dental , Vision
• 401(k) profit sharing plan with employer match
• Paid time off: vacation and sick time
• Eight paid holidays designated annually
• Annual incentive (bonus) plan
• Employee Assistance Program (EAP)
• Employee discount on Wilmar, LLC products

Wilmar, LLC is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to , ancestry, citizenship, , family or medical care leave, or expression, genetic information, immigration status, marital status, medical condition, , physical or mental , political affiliation, protected veteran or military status, , , , (including ), , or any other characteristic protected by applicable local laws, regulations and ordinances.

Salary position base pay: $75,000 - $100,000 plus bonus and benefits.