Sr. Client Solutions Manager, Amazon Ads

Amazon; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company seeks a Sr. Client Solutions Manager for Amazon Ads. The role involves strategizing for clients, managing campaigns, and optimizing performance. Candidates should have extensive B2B sales and advertising experience, focusing on building customer relationships.

Qualifications

• 4+ years of B2B sales experience.
• 7+ years of selling cost-per-click advertising experience.

Responsibilities

• Become an expert on Amazon solutions and adapt recommendations.
• Develop annual brand plans and campaign media plans.
• Analyze campaign performance and recommend optimizations.

Skills

B2B Sales

Customer Relationship Management

Project Management

Job description

Sr. Client Solutions Manager, Amazon Ads

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.

If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them – then we want you to come join us and make advertising even better.



Key job responsibilities
-Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
-Develop annual brand plans and campaign media plans
-Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients’ KPIs
-Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
-Consult and educate advertisers with insights and solutions to achieve greater results on Amazon
-Strong project management skills to impact process improvements
-Work cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction
-Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals
-Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
-Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies
-Co-lead monthly and quarterly reviews with advertisers



A day in the life
The candidate in the role will spend 50% of their time strategizing for the clients, while the other half will be spend on operational and executional elements like setting up campaigns, optimizing for better delivery, tracking, reporting and evaluating.

BASIC QUALIFICATIONS

- 4+ years of B2B sales experience
- 7+ years of selling cost-per-click advertising (search engine marketing) experience
- Experience building customer relationships

PREFERRED QUALIFICATIONS

- Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion
- Experience using data and metrics to measure impact and determine improvements

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