Sr. Claims Analyst, Global Markets Claims Group

ELO Allied World Assurance Company (Europe) dac (UK Branch); Greater London; Sur place; GBP 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Global network

Structured coaching program

Learning resources

Résumé du poste

Allied World in London seeks a senior marine claims handler to manage claims from our Marine and Bespoke books on Syndicate and Company platforms, including Cargo, US Trucking, Fine Art and Specie. The role covers US, UK, Europe and beyond within our First Party team based in London.

You will handle day-to-day claims, develop file strategies, engage with brokers, clients, and vendors, and ensure adherence to KPI targets and regulatory requirements.

Qualifications

• 5-10 years of Marine claims handling experience in the London Market/Lloyd’s environment.
• Strong technical expertise in Marine claims and policy interpretation.
• Ability to manage a diverse range of claims and responsibilities.
• Experience handling large/complex and catastrophe event claims.

Responsabilités

• Manage, adjust and assess claims within defined authority.
• Establish file strategies and settle claims per policy terms.
• Escalate large/complex claims to management as needed.
• Broker and client engagement as required.
• Vendor management and coordination with specialists.

Connaissances

Marine claims handling

Lloyd's market experience

UK market experience

Vendor management

Communication skills

Team collaboration

Formation

Insurance qualifications

Description du poste

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. At Allied World we have more than 1,400 talented and loyal employees working in over 20 offices globally who service clients throughout the world. We are focused on providing superior customer service and creative risk solutions, building long‑term, mutually beneficial relationships. Our employees share our passion for progress and success, and we are looking for talented committed people to join our team. We are looking for an enthusiastic senior marine claims handler who will be responsible for claims emanating from our Marine and Bespoke books of business on both Syndicate and Company platforms. The main classes being Cargo and US Trucking along with Fine Art and Specie and new products within the Bespoke underwriting portfolio. The successful candidate’s primary responsibility will be the day‑to‑day handling of all claims assigned to them which includes US, UK, Europe and rest of the world exposures. This role is within our First Party team based in London which is responsible for managing claims from our Property, Construction, Aviation, Bespoke, Marine and Political Risk/Credit books of business.

Main Duties and Responsibilities

• Manage, adjust and assess claims within own defined authority.
• Establish file strategies and settle claims in accordance with policy terms.
• Ensure large / complex claims are identified and escalated to claims management.
• Broker and client engagement as required.
• Demonstrate good vendor / expert management.
• Comply with internal procedures, Lloyd’s Principles and all regulatory and statutory requirements relating to claims handling and company procedures.
• Attend market claims meetings in person in a lead or follow capacity.
• Regular engagement and providing claim support to the underwriting team, actuaries and claims management; including but not limited to claims specific information, trend analysis, pre‑inception & renewal data / insights.
• Understand and adhere to KPI targets / performance measures.
• Handle other First Party based claims as required.
• Other tasks / duties / projects can be expected.

Person Specification

• 5-10 years of Marine claims handling experience, in the London Market, including Lloyd’s.
• Demonstrating technical expertise in Marine claims and policy interpretation.
• Able to immediately handle a diverse range of claims and responsibilities.
• Experience of managing large / complex and catastrophe event claims.
• Track record of managing Lawyers, Loss Adjusters and other vendors.
• Excellent oral and written communication skills.
• The ability to work in a team environment whilst being self‑motivated and performance driven.
• Proven ability to work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies, or clients.
• Excellent organisational skills and the ability to work on multiple tasks concurrently.
• Insurance qualifications / certificates or progression towards are an advantage.

Working at Allied World

Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.

Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holding Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in a non‑traditional ways.

Allied work is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religions or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook and LinkedIn.

Take the next step in your career with us. Allied World is the perfect spot for driven professionals who thrive on collaboration and knowledge. We believe that when our talented team members work together, our clients get the best results. We celebrate diverse perspectives and offer growth opportunities through training, mentoring, and career development. Our people are our greatest asset, and we're proud of our exceptional team.